Sales Manager
Company: Hendrick Automotive Group
Location: Pompano Beach
Posted on: May 3, 2024
Job Description:
Hendrick Honda Pompano BeachLocation: 5381 N. Federal hwy,
Pompano Beach, Florida 33064 S ummary: Responsible for leading the
Sales Department. The Sales Manager is responsible for operations,
sales performance results, employee supervision, and customer
satisfaction in the Sales Department. Supervisory Responsibilities:
This job has direct supervisory responsibilities. Essential Duties
and Responsibilities include the following:
- Ensure successful achievement of all monthly sales & CSI
objectives for the dealership, as outlined by the manufacturer and
the Hendrick Pre-owned Performance Plan Objectives.
- Ensure successful achievement of Autoguard Tier 3 each
month.
- Ensure MOC reputation achievement each month, per the Hendrick
guidelines.
- Responsible for improving sales and operations.
- Works with upper management and Human Resources to make hiring
and discipline decisions.
- Assists sales team with processing or completing sales.
- Trains and supervises sales team, ensures compliance with
manufacturer training requirements.
- Develops promotions to motivate sales team.
- Sets schedules for sales team.
- Oversees department inventory.
- Interacts with customers to ensure customer satisfaction.
- Responsible for sale price & trade-in vehicle appraisal
decisions.
- Ensures proper reporting of sales to manufacturer(s).
- Has working knowledge of factory(s) incentive programs.
- Attends required manager meetings.
- Maintains effective employee relations.
- Maintains an organized, clean and safe work area
- Participates in required training -
- Follows Safeguards rules and regulations.
- Demonstrates the Company's Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and
regulations in the performance of duties.
- Other duties as assigned Qualifications: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
medical conditions to perform the essential function Desired
Education: o GED o High School Diploma --- Associate Degree o
Bachelor Degree o Master Degree o Doctorate Degree Field of
Study/Work Experience: o Accounting --- Automotive o Business o
Human Resources o Information Technology Desired Work Experience: o
up to 3 years o 3-5 years --- 5+ years Education/Experience:
Excellent sales skills, prior supervisory experience preferred.
Working knowledge of automotive sales industry. Certificates and
Licenses: --- Valid Driver's License o Automobile Salesperson
License Computer Skills: Intermediate skills in Microsoft Office
products. Intermediate ability and knowledge of Dealership
Management System and web based applications. Communication Skills:
Ability to understand and follow instructions. Ability to
communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and
predictable attendance. Scheduled shifts may include evening hours,
weekends, and holidays. Physical Demands: While performing the
duties of this job, the employee is regularly required to talk or
hear. The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises,
both indoors and outdoors and on customer test drives. Due to the
nature of the position, employee may be exposed to various work
environments and required to perform a variety of tasks. Work
includes frequent movement around the company facilities and the
outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend
instructions, correspondence, and memos. Ability to effectively
present information in one-on-one and small group situations to
customers and other employees. Math Ability: Ability to add,
subtract, multiply and divide. Reasoning Ability: Ability to apply
common sense understanding to carry out instructions. Core Values:
To perform the job successfully, an individual should demonstrate
the following Core Values: Servant Leadership Servant Leaders
consciously put the needs of others before their own, because to
serve people is to value them. Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we
can work as a team to achieve at a high level. Integrity Being
honest and transparent with people, in an effort to do the right
thing within the letter and spirit of the law, drives every action
we take and every decision we make. Commitment to Customer
Enthusiasm Every day we recommit ourselves to the customer
experience, and we are empowered to exceed the expectations of our
customers. Passion for Winning Hendrick's tradition of winning is
based on the idea of striving to be the best, not the biggest, and
is therefore defined by how we treat our people. Accountability at
All Levels Taking ownership of our actions and our decisions allows
us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts
as well as our egos, in order to seek out and improve upon areas of
opportunity within ourselves and our team. This job description in
no way states or implies that these are the only duties and
responsibilities to be performed by this employee. The employee
will be required to follow any other instructions and to perform
any other duties and responsibilities upon the request of a
supervisor. This job description is subject to revision at the
discretion of the company. Hendrick is an Equal Opportunity
employer. Minorities, women, veterans, and individuals with
disabilities are encouraged to apply. For more information
regarding the EEOC, please visit .
Keywords: Hendrick Automotive Group, Fort Lauderdale , Sales Manager, Sales , Pompano Beach, Florida
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