Charter Retail Broker

Company: Northrop & Johnson
Location: Fort Lauderdale
Posted on: May 22, 2023

Job Description:

This position is responsible for developing a portfolio of charter clients and providing seven-star quality of service to ensure repeat business and optimum client satisfaction. H e/she will work closely with the Commercial Director N.A. in developing business goals and targets for strategic growth, while also ensuring seamless promotion of N&J's charter retail services to prospective clients. Areas of Responsibility

• Respond to client enquiries and requests
• Generate personal charter sales according to set targets
• Develop & grow personal client book and expand conversion rate for bookings in order to grow the business
• Assist other N&J Charter Retail Brokers in the development + expansion of their book of business
• Provide fast & effective service and ensure seven-star service for our clients
• Assist in constantly upgrading, improving and streamlining the department
• Develop relationships with N&J's other business divisions to maximize internal business potential Difficulties & constraints of the position: The candidate will work closely with a global client base, potentially in different time zones and needs to be available 24/7 to deal with enquiries and requests. Attributes:
  • Self-motivated
  • Highly organized
  • High integrity, honesty & thoughtfulness
  • Capacity to handle multiple clients, contracts and enquiries at once
  • Extremely efficient and energetic, self-starter attitude
  • Capacity to close deals and execute targets
  • Ability to work in a team and motivate others
  • M ust be willing to travelRequired Knowledge, Skills & Experience:
    • Minimum 3-5 years of experience as a luxury yacht charter broker
    • In-depth knowledge of the superyacht market and fleet of charter yachts
    • In-depth knowledge of the industry, rules, regulations, standard business practices and ethics
    • In-depth knowledge of onboard operations of charter yachts
    • Good knowledge of cruising grounds and general geography of popular destinations
    • Excellent verbal and written communication skills required
    • Ability to work well with others and to contribute to a team environment
    • Desire to lead/manage a high energy, intelligent group
    • Familiarity with MS Office is required *Northrop & Johnson uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about -E-Verify, including your rights and responsibilities.

Keywords: Northrop & Johnson, Fort Lauderdale , Charter Retail Broker, Sales , Fort Lauderdale, Florida