Sales Support Coordinator

Company: Motor Services Hugo Stamp
Location: Fort Lauderdale
Posted on: August 6, 2022

Job Description:

MSHS specializes in the overhaul, repair, maintenance, and testing of diesel engines, turbochargers, and filtration equipment. As an authorized distributor and service center for the world's diesel engine, turbocharger, and equipment manufacturers, MSHS provides extensive service and inventory support. MSHS is ISO 9001:2015 certified and has a dedicated staff of engineers, mechanics, and machinists.Summary: The Sales Support team within MSHS is responsible for performing tasks which support the Sales organization in line with their market directives. The Sales organization will rely on Sales Support to deliver professional documentation, job estimates, order handling and other support so that Sales can focus on maintaining and developing relationships with MSHS's customers and building relationships with new prospects.Duties & ResponsibilitiesPrepares routine (larger or more complex) service quotes for sales team, under direction from sales team.Coordinates with field service, workshop and technical service for work times, cost estimatesCoordinates with parts supply team for parts delivery timelines, tooling delivery timelinesCalculates estimated margins for sales to manage and negotiate as neededReviews hand-over ticket from Sales to Service in coordination with Salesperson plansPrepares change-order estimates for customers and ensures information and accepted POs are recorded internallyFor orders received based on quotes prepared by Service Sales Support team: Customer PO terms and conditions review, addressing deviations and/or acknowledgementCoordinates internal system updates with various stakeholders for orderbook tracking and sales forecastsSupporting Sales in case of troubleshooting (such as clarifying or providing document copies)Required Knowledge, Skills, and Abilities Strong organizational skills with ability to maintain overview of ongoing projectsAbility to implement organizational and process change in response to business needsStrong listening, negotiating, verbal, and written communication skills neededAttention to detail and ability to compare and recognize relationships between project stages Demonstrates ability to advance technologies, processes, and practices in area of industrial distribution and services deliveryApplicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization; and be able to comply with all company health standards without encumbrance to companyPromotes a safe working environment and ensures compliance with applicable QHES policies and proceduresSupports change initiatives as required to improve efficiencies and execute on business commitmentsAbility to execute multiple priorities and approaches to meet objectivesExcellent interpersonal skills; exhibited heightened self-awareness and emotional intelligenceEmotionally mature with a very good sense of humor and the flexibility and sensitivity to work with diverse personalities and situationsEngaging personality to effectively collaborate with their peersAbility to analyze, interpret and present data to support challenges and initiativesEducation and Experience RequirementsAssociates degree and 3 years of experience in similar role; orMinimum 5-years of experience in similar or related role in lieu of degreeMust be efficient with Microsoft office: Excel, Word, Outlook, PowerPoint; Adobe SoftwareExperience with INFOR (ERP), preferredWork Environment & Physical DemandsThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets, printers, and scanners.While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.Lifting up to 25 pounds. MSHS is an Equal Opportunity Employer. MSHS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.Candidates must pass a drug test before beginning work or receiving an offer of employment. Refusal to submit to testing will result in disqualification of further employment consideration.

Keywords: Motor Services Hugo Stamp, Fort Lauderdale , Sales Support Coordinator, Sales , Fort Lauderdale, Florida