Customer Service Representative
Company: Consolidated Credit
Location: Fort Lauderdale
Posted on: August 2, 2022
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Job Description:
Job Description This is an in-office position. Some remote
opportunities are available after 6 months of employment. Hours are
10am to 6:30pm Mon-Thurs and 8:30am to 5pm on Friday. Bilingual a
Plus ( English / French ) Customer Service Primary
Responsibilities: The Customer Service Representative will be
responsible for delivering superior quality customer experience to
clients. Handle Customer Service issues for clients. Customer
Service General Description: Researching of caller transactions.
Processing caller requests. Helping callers understand account
information. Providing issue resolution. Responding to inbound
caller inquiries, Send educational material that are responsive to
our callers' needs, Resolves all follow-up items, including issues
related to delinquencies, payoffs and refunds, Resolve creditor &
or caller inquiries by making outbound calls. Any other tasks as
assigned by the Supervisor Handle Customer Service issues for
clients Customer Service - Minimum Requirements: High School
diploma Strong people skills and be able to communicate effectively
both orally and in written form Knowledge and use of PC Systems and
MS Office applications is a must Competency in a service
organization environment Ability to work independently
Self-motivated, willingness to constantly improve Attention to
detail and be able to multi-task and prioritize work on a daily
basis Be able to work Monday - Thursday 11:30 am to 8:00 pm and
Friday 8:30 am to 5:00 pm Bilingual a Plus ( English / Spanish )
This position is full time and operates in a state of the art call
center. Benefits Include: Guaranteed Weekends Off
Medical/Dental/Vision Paid Time Off 401k - with 50% match Life &
Disability Paid Holidays Paid Training Keywords: Customer Service,
Client Services, Call Center Representative, Customer Service,
Client Services, Call Center Representative, Customer Service
Company Description Consolidated Credit is one of the largest
credit counseling agencies in the country with almost 30 years of
experience helping people fix their Debt.
Keywords: Consolidated Credit, Fort Lauderdale , Customer Service Representative, Sales , Fort Lauderdale, Florida
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