Boarding Agent, Maritime Ship Agent
Company: T. Parker Host
Location: Fort Lauderdale
Posted on: May 15, 2022
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Job Description:
Job Description Position Summary: Entry-level position and
springboard to embark on a career in the maritime field. Liaise
with pilots, tug boats, linemen, US Customs and Border Protection,
US Coast Guard, cargo interests and vessel owners to ensure safe
and efficient vessel operations while in port. Excellent
opportunity for those looking to spend time in the field, as well
as time in the office, handling communications and port expenses.
Must be comfortable with a flexible schedule, working nights and
weekends as needed based on vessels' schedules. Essential
Responsibilities and Duties: Operations Management Boarding of
vessels at marine facilities and mid-stream locations Coordinate
berthing assignments and order pilots, tugs, and linesmen for
vessels Coordinate and order vessel husbandry services within
authorized funding limits Provide timely and accurate responses to
incoming email requests for assigned ships and general office
traffic when required Draft, execute, and dispatch commercial
documentation with timeliness and accuracy Be contactable at all
times while on call and maintain readiness to respond to vessel
requirements and changes of boarding schedules after office hours
Follow Company Standard Operating Procedures and seek guidance when
modifications for specific calls or other questions arise Travel to
and provide operations support to other ports when required by the
Host management team Assist in the training and onboarding of new
team members as required Regulatory Coordinate with U.S. Government
Agencies to prepare and submit required documents, verify
successful filings of reporting notices, and schedule necessary
vessel attendances within required time frames Verify successful
filing of cargo import, entry, and export manifests within required
time frames Service Maintain professional acumen and a customer
service mindset when dealing with Host customer, stakeholder and
industry relationships Education, Knowledge, Experience, Skills and
Abilities Required: Prior customer service experience, required.
Prior agency experience, a plus. Transitioning military personnel
and veterans encouraged to apply. Must have valid driver's license
with clean driving record. Strong interpersonal skills including
excellent verbal and written communication skills Self-motivated
and able to multi-task in a constantly changing work environment
Analytical and problem-solving skills Ability to manage high
volumes of electronic communication, both in office and while
mobile in the field Ability to work evenings, weekends, holidays
and adapt to fluid ship port schedules in 24/7/365 port operations
ASBA agency certified or willing to become within first three
months of employment Physical Requirements: Ability to board
vessels via gangway and/or pilot ladder alongside berth and over
open water Climbing, ascending, descending ladders, stairs, ramps
using feet and legs and/or hands and arms Must be able to lift and
carry 50 lbs Subject to inside and outside environmental conditions
(cold, heat, wind, rain, snow)
Keywords: T. Parker Host, Fort Lauderdale , Boarding Agent, Maritime Ship Agent, Sales , Fort Lauderdale, Florida
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