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Cruise Sales Consultant

Company: American Queen Voyages---
Location: Fort Lauderdale
Posted on: January 15, 2022

Job Description:

Whether it's chatting about whale watching expeditions in Alaska, cruising the scenic Columbia River Gorge or sailing nostalgically down Mark Twain's Mississippi, our Cruise Sales Consultants spending their days talking about the wonderful overnight cruise experiences provided by American Queen Voyages. Our sales consultants are subject matter experts who enjoy working with guests and travel industry professionals to guide them through the many cruise vacations we offer. This role can be a challenge, as you never know what the next phone conversation will bring, but you do know it's an opportunity to make a lasting impression and help others re-discover our America by water. It's fun. It's challenging. And you're invited to be part of it!

To help us better understand if we are a fit for you, please copy and past the following link into a new browser window to complete a brief questionnaire as part of the application process: https://portal.cultureindex.com/public/survey/general/6E6B8A0000

Position Summary

Whether it's chatting about whale watching expeditions in Alaska, cruising the scenic Columbia River Gorge or sailing nostalgically down Mark Twain's Mississippi, our Cruise Sales Consultants spending their days talking about the wonderful overnight cruise experiences provided by American Queen Voyages. Our sales consultants are subject matter experts who enjoy working with guests and travel industry professionals to guide them through the many cruise vacations we offer. This role can be a challenge, as you never know what the next phone conversation will bring, but you do know it's an opportunity to make a lasting impression and help others re-discover our America by water. It's fun. It's challenging. And you're invited to be part of it!

Essential Duties & Responsibilities

  • ENTHUSIASTICALLY answer incoming sales calls using your sales skills to close new reservations.
  • Provide a SUPERIOR guest experience on overflow customer service calls.
  • Participate in various campaigns and initiatives to promote, cross-sell and upsell company offerings.
  • Follow established scripting, standards and policies.
  • Perform other duties as assigned.
    Benefits
    • Compensation: hourly rate plus monthly commission ranges from $50K - $70K annually. Top performers can earn up to $85K.
    • Comprehensive medical, dental, vision, short- and long-term disability, life insurance, HSA and FSA options.
    • 401k - Employees are eligible after 1 year of employment with company matching.
    • Paid Vacation and Paid Sick Time
      Requirements & Qualifications
      • Experience in sales / tele-sales (cruise/travel industry a plus)
      • Understands the sales process: qualifying, building value, overcoming objections, closing the sale.
      • Must have a persuasive sales technique, exceptional customer service, communications skills, and attention to detail.
      • Professional in written and verbal communication; ability to communicate and interact professionally and respectfully with individuals at all levels.
      • HS Diploma or equivalent required; Some college preferred.
      • Must be at least 21 years of age.
      • Additional requirements may apply depending on the physical needs of the role.
        EEO

        American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

Keywords: American Queen Voyages---, Fort Lauderdale , Cruise Sales Consultant, Sales , Fort Lauderdale, Florida

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