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Call Center Sales Agent

Company: DentalPlans.com - a Henry Schein One Company
Location: Fort Lauderdale
Posted on: April 10, 2021

Job Description:


DentalPlans.com - A Henry Schein One, LLC Company
----
Title: Part Time - Call Center Sales Representative
Reports To: Team Leader
Exempt Status: Non-Exempt
Job Description Join us on Our mission to enable people to live healthier, happier lives, one smile at a time. We do this by providing access to quality dental care by offering affordable dental savings plans that connect consumers to quality dentists.
Title: Part Time - Call Center Sales Agent (bilingual preferred)
Competitive Hourly Base $13/hour (for non 215 Licensed Insurance Agents)
+ Monthly Commission ($1,500-$4,500)
+ Two weeks of Paid Time Off accrued per year! (for Part Time employees)
Dental Insurance 215 License NOT required for Dental Savings Plan Sales
Job Summary: Highly motivated Part Time Sales Agents to enroll consumers, on a nationwide scale, in Dental Insurance and Savings products.
The Part Time Call Center Sales Agent is the front-line representative of the call center. This individual is responsible for assisting consumers through inbound and outbound sales calls. The Part Time Call Center Sales Agent will review plan information, answer potential questions regarding options, and close the sale by enrolling the consumer in a plan.
Qualified candidates will receive on-the-job training, but call center sales experience is required. The sales agents must meet various productivity and quality levels established for this role.
Role Essentials: Fundamentals of the job and required of all incumbents

  • Identify the best product and enroll consumers in a Savings Plan Product
  • Drive continuous sales goal achievement and results in a high performing sales environment
  • Achieve/Exceed monthly sales and performance goals/KPIs.
  • Develop a strong relationship with consumers, connect meaningfully and communicate professionally
  • Educate consumers on features and benefits of the policies and calculating premiums
  • Enroll consumers through Inbound and Outbound calls driven by company's marketing efforts
  • Follow a structured call flow process focused on sales and compliance.
  • Demonstrate transitional up-selling skills by offering additional benefit products or services
  • Navigate through multiple system applications to fulfill consumer requests, research inquiries, create leads for follow up and update consumer information.
  • Process orders, forms, and enrollment application
  • Document all call information according to standard operating procedures
  • Actively participates in training and coaching on an ongoing basis to improve performance
  • Adhere to all position and company policies, follow scripts and designated sales processes
  • If Licensed to sell Dental Insurance, agent will ensure that all insurance applications are submitted in accordance with company policies and procedures with efficiency, quality, and accuracy.
  • Meet or exceed Sales goals (individual performance KPIs - Revenue targets, Conversion, AUP, Quality Scorecard, etc) Qualifications
    • Preferred: Presently hold an active Florida 215-license. License must comply with State Continuing Education requirements.
    • Required: 2-3 years of Call Center Sales experience
    • High-energy personality, enthusiastic, ambitious, positive attitude
    • Possess assertive sales orientation with a passion for helping others
    • Organized, detail and process oriented, customer focused, self-motivated, team player
    • Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
    • Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
    • Exhibit a demonstrated track record of quality/compliance adherence.
    • Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
    • Bilingual (English and Spanish) or multilingual is a plus.
    • Proficient key-boarding skills and Microsoft Office desired.
    • Dual screen usage abilities a must!
    • Ability to work a regular 20-hour work schedule
    • Flexible work environment with possibility of working from home options ---
      Job Type: Full-time
      Pay: $35,000.00 - $60,000 per year (includes base + commission for Part Time est. 20 hours/week0

      Henry Schein One is a joint venture between Henry Schein and Internet Brands, two leading companies in the dental and technology industries respectively. Bringing together the leaders in the dental software and web-based applications to build a powerful new engine that will enable dental professionals to be more efficient and to enhance their ability to deliver high-quality care to patients.
      At DentalPlans.com, we know that oral health is critical to overall wellness. We are here to make sure that everyone has access to affordable, quality dental care. Our mission is to enable people to live healthier, happier lives, one smile at a time. We do this by providing access to quality dental care by offering affordable dental savings plans that connect consumers to quality dentists. Based in Plantation, Florida, our staff is devoted to improving oral health nationwide by making quality dental care affordable and accessible to everyone. We understand that it takes the very best people to make a company great. Our employees enjoy opportunities for career growth in a safe and comfortable environment.

      We offer a generous total rewards package that includes a competitive benefits plan, medical, dental, vision, 401k with company match, PTO and much more!
      Henry Schein One, is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

      PI

Keywords: DentalPlans.com - a Henry Schein One Company, Fort Lauderdale , Call Center Sales Agent, Sales , Fort Lauderdale, Florida

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