Counter Parts Sales and Warehouse Specialist - Yachting and Marine Industry

Company: Ferretti Group
Location: Fort Lauderdale
Posted on: February 21, 2021

Job Description:

Ferretti Group of America, a member of the Ferretti Group, is a market leader for the Americas that specializes in the sales and marketing of luxury yachts as well as other nautical services. Ferretti Group of America is the dealer and distributor for the group's yacht brands in North America, which include Wally, Ferretti, Riva, Pershing, Custom Line, Mochi and Itama.We offer a competitive compensation package including a great benefits plan, paid time off, and work with world class, luxury brands in a waterfront setting at the Lauderdale Marine Center!We are an Equal Opportunity Employer and a Drug Free Workplace.ESSENTIAL DUTIES AND RESPONSIBILITIES--include, but are not limited to the following:* Package/ship retail parts, warranty parts, and marketing supplies both domestically and internationally* Stock Items in proper bins upon shipment arrival* Maintain an organized inventory storage system for parts including bin locations and part numbers; ensure this information matches inventory in SAP* Warehouse Maintenance / Upkeep - Keep counters, bins, and storage areas clean and uncluttered, promptly remove boxes and packing, sweep, mop, vacuum/dust of office area, remove trash* Maintain accurate work order data entry in computer software, SAP and Lavagna* Drive to retrieve local parts and order pick ups* Support Marketing Department for warehouse, as needed* Contribute to success of Marine Parts warehouse to maintain efficiency and maximum profitability* Show great customer service through email, phone, and counter sales* Generate purchase orders for parts* Generate retail quotes and provide to customers; follow up with customer/vendors to complete order* Provide estimates of costs and lead times for internal department requests* Manage all parts requests for retail/commissioning/maintenance/warranty* Maintain a purchase and ordering policy/inventory control system to achieve an effective and accurate inventory that maximizes availability, service efficiency and customer satisfaction * Follow all safety procedures when operating any equipment, including forklift * Follow up with all orders to ensure estimate arrival is timely; communicate with customer with any updates* Maintain a proper filing system for all paperwork including invoices and boat information* Show respect and care for company equipment and property and ensure return parts are handled properly* Negotiate with suppliers for competitive pricing and delivery* Ensure proper care for department vehicle and preventative maintenance * Availability for additional responsibilities during boat shows and other special events; overtime as needed* Performs other duties as assignedEXPERIENCEMinimum 3 years' experience in a parts/warehouse facility. Strong computer skills (online database) required, SAP knowledge a plus. Strong customer service and communication skills required. Boat and Yacht industry experience a plus. English/Spanish a plus.CERTIFICATES, LICENSES, REGISTRATIONS* Valid driver's license required* Fork lift certification a plusKNOWLEDGE, SKILLS, ABILITIES:* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.* Good, sound business judgment and problem-solving ability.* Results-oriented, prioritizes and plans work activities and uses time efficiently.* Exceptional customer service abilities with both internal and external customers. Manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.* Quantity-meets productivity standards and completes work in a timely manner.* Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.* Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.* Excellent computer skills* Excellent verbal and written communications

Keywords: Ferretti Group, Fort Lauderdale , Counter Parts Sales and Warehouse Specialist - Yachting and Marine Industry, Sales , Fort Lauderdale, Florida