Logistics Customer Service Representative

Company: Bluestar Auto Movers
Location: Fort Lauderdale
Posted on: October 17, 2020

Job Description:

Bluestar is a logistics company searching for entry-level individuals. If you are interested in starting a career in the fast growing logistics industry, call us today. No experience needed! Responsibilities:Ideal candidate would be responsible for communicating with vendors & customers along with maintaining organization.Track and Trace: track drivers to provide on-time service to customers. Use predictive data to help dispatch team recover loads when needed.Load PlanningCarrier Sales: managing relationships with carriers, dispatching loads, recovering loads, customer serviceDuties:Negotiate rates with carriers to accept and recover loads picking up and delivering all over the nationManage load postings on various online load boardsProvide customer service to both customers and carriersTrack drivers to provide on-time service to customersUse predictive data to help dispatch team recover loads when needed.Call in claims if products returnedIdeal candidates:Excellent communication skillsAble to establish and maintain positive and productive working relationshipsDemonstrated competence and character that inspires trustDemonstrated ability to problem solve and maintain focus and productivity under pressureHigh attention to detailDesire to surround customer with excellence in serviceEase of use with technology (Gmail, Outlook, Microsoft Office, TMS)Good communication skills, written and verbal

Keywords: Bluestar Auto Movers, Fort Lauderdale , Logistics Customer Service Representative, Sales , Fort Lauderdale, Florida