Technical Solutions Consultant (Source To Pay)

Company: Corcentric
Location: Fort Lauderdale
Posted on: September 21, 2022

Job Description:

* Please note, this is a Remote / Work From Home opportunity, anywhere in the US*

As a technical solutions consultant, you will support customers in transforming and innovating their source-to-pay operations using Corcentric technologies and services. You will listen to customers and the sourcing, spend management, procure-to-pay markets to understand business needs and create compelling solutions to their challenges utilizing your own subject matter expertise coupled with a detailed understanding of Corcentric's SaaS product and services portfolio and capabilities. You will understand functional and technical needs and map them to Corcentric software, services, and consulting offerings; and will work with all levels of client organizations tailoring the messaging, solutions, and business processes to end-users and C-level decision makers alike. The role is imperative to the success of customer satisfaction and the overall market and analyst community's perception of Corcentric.

You will showcase your technical and Procure to Pay subject matter expertise by leveraging your creative problem-solving talents by developing and presenting dynamic demonstrations to executives, stakeholders, industry analysts, and key decision makers. You will also serve as an intermediary between end-user clients, our technical support teams, and our Product Managers to facilitate creative problem solving, training, and business workflow solutioning within the confines of the Corcentric Product Portfolio. The successful Solution Consultant must have a strong desire to leverage their technical and Source-to-Pay skills, including business acumen, to understand business requirements, develop a technical strategy, and effectively present solutions that address our customers' requirements and provide business value.

What you will be doing:

* Run successful workshops with business users to uncover gaps and opportunities in the current products
* Consult on Customer Engagement, Employee Engagement, Business Optimization best practices, and optimization
* Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements.
* Document and present the outcomes of discovery to the business audience
* Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management.
* Create and conduct customized demos to communicate the value and definition of new features and functionality to customers, prospects, and analysts
* Understand complex Source-to-Pay customer use cases and design economic viable solutions to customer challenges in alignment with existing solutions architecture
* Document and present the design outcomes to both business & technical audience
* Accurately answer deep subject matter and technical questions that a support agent can't
* Identify industry-specific market needs, changing landscapes, regulatory changes, and product gaps, and work with Product Management and Product Marketing to target those opportunities
* Support RFP technical responses.

Keywords: Corcentric, Fort Lauderdale , Technical Solutions Consultant (Source To Pay), Professions , Fort Lauderdale, Florida