Service Dispatcher
Company: Guardian Fueling Technologies
Location: Fort Lauderdale
Posted on: May 14, 2022
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Job Description:
Job Description Description Summary/Objective: The dispatcher in
the branch acts as a communication point for emergency and
non-emergency calls that come into the branch. The dispatcher will
receive requests, transmit messages, and track vehicles. This
person must be primarily an excellent communicator and able to
remain calm and composed, especially in critical situations. They
must be able to multi-task as well as take the appropriate action
with little supervision. The goal is to enable different parties to
communicate well by ensuring the accurate and timely transmission
of information. Essential Job Functions: Receive emergency and
non-emergency calls and record significant information Ability to
handle high-volume and high-stress environment Address problems and
requests by transmitting information or providing solutions Receive
and dispatch calls for service needs Prioritize calls according to
urgency and importance Use radio, phone or computer to send
technicians, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and
prioritize their schedule Provide field units with information
about orders, traffic, obstacles and requirements Enter data in
computer system and maintain logs and records of calls, activities
and other information Required Experience: Proven experience as
dispatcher or relevant position Tech-savvy with knowledge of
relevant methods (CAD) Fast typing with experience in data entry
Ability to handle high-volume and high- stress environment
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written) Outstanding organizational
and multitasking abilities Active listener with excellent
communication skills Sound judgement and critical thinking High
school diploma or equivalent required Work Environment: This job
operates in a warehouse branch environment. This role routinely
uses standard office equipment such as computers, phones,
photocopiers, filing cabinets and fax machines. This position
performs much of its work on the telephone (landline and cellular).
Physical Demands: This is largely a sedentary role; however, some
filing is required. This would require the ability to lift files,
open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work: This is a full-time position,
M/F. In office; 8-5 Travel: No travel is expected for this
position. Required Education and Experience: --- High school
diploma or GED required. --- Two years of previous experience
preferred. EEO Statement As an Equal Employment Opportunity
employer, it is Guardian Fueling Technologies--- policy to provide
equal employment opportunity for all applicants and employees.
Guardian Fueling Technologies does not unlawfully discriminate on
the basis of race, national origin, sex, pregnancy, color,
religion, age, physical or mental disability, legally-protected
medical condition, veteran status, marital status, sexual
orientation, or any other basis protected by state or federal laws.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions of this job. Other
Duties: Please note this job description is not designed to cover
or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice. GFT is a Drug Free Workplace We offer Fantastic
benefits that include Comprehensive Coverage, 401K Match, Paid
Holidays and Paid Vacation Company Description We are one of the
largest Petroleum distributor companies within the Southeast With
strong 24/7 operations taking place on the retail side of the
Petroleum industry, we are growing strong in 7 states and 17
branches We believe in investing in our people and their
careers
Keywords: Guardian Fueling Technologies, Fort Lauderdale , Service Dispatcher, Professions , Fort Lauderdale, Florida
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