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Product Consultant - Club Automation (Remote)

Company: Daxko
Location: Fort Lauderdale
Posted on: January 15, 2022

Job Description:

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

Job Description

The Product Consultant is responsible for consulting Club Automation customers through the implementation process and ensuring there is strong, long-term system adoption. This position requires problem solving, and the ability to consistently think outside of the box to provide solutions that fit customer needs and objectives.

The Product Consultant reports to the Product Consultant Team Lead.

Note: This position is open to remote.

Essential Duties/Responsibilities
Launch health and wellness customers on contracted product(s)
Acquire knowledge of all facets of the implementation process and apply functional knowledge
Provide consult and recommendations on best practices
Work with customers following implementation to make sure software is successfully adopted and workflow processes are followed
Create, edit, and maintain implementation documentation
Maintain high metrics on post launch survey results
Up to 15% travel for strategic accounts
Qualifications

Required Skills/Abilities
Strong interpersonal and communication skills
Strong computer and multi-tasking skills
Excellent time management and organizational skills
Proven ability to create, build, and maintain relationships and rapport with clients
Identify complex problems and information to develop and evaluate options and implement solutions
Ability to work cross-functionally and maintain exceptional cross-team communication
Ability to work comfortably in a fast-paced, high-volume environment
Ability to handle stressful situations or dissatisfied customers
Train and teach others how to use product(s)

Required Education And Experience
Bachelor's Degree in Business or related field, or equivalent industry experience
1+ years working with equivalent industry software, either as a club operator or software provider
1+ years consulting and implementation experience in the health and wellness industry

Preferred Education And Experience
Bachelor's Degree in Business or related field
Passion for the health and wellness industry
Prior experience implementing software in a fitness or multi-purpose facility
3+ years working in the health and wellness industry

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

Some Of Our Favorites Include

We truly care for our team members, and this is reflected through our offices, benefits, and great perks.
Flexible paid time off
Affordable health, dental, and vision insurance options
Monthly fitness reimbursement
401(k) matching
New-Parent Paid Leave
1-month paid sabbatical every 5 years
Casual work environments

All your information will be kept confidential according to EEO guidelines.

Keywords: Daxko, Fort Lauderdale , Product Consultant - Club Automation (Remote), Professions , Fort Lauderdale, Florida

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