Sr. Production Support Engineer

Company: U.Group
Location: Fort Lauderdale
Posted on: February 23, 2021

Job Description:

Information Technology - Network Engineering / Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders? Then Bankers Healthcare Group is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level. At BHG, you'll become immersed in the finance industry-with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions. With over 18 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.-- BHG is seeking a Sr. Production Support Engineer to support on-prem Windows application and IIS server environment and Azure SAAS and PAAS offerings. What You'll Need

• B.S. in computer science or equivalent experience.
• The Sr. Production Support Engineer should have a minimum of 7 years of experience in Information Technology, with 5 years in Production Support role
• Candidate should have advanced knowledge of Windows Server OS, Services, Event Logs, Performance monitoring, and related systems as they pertain to production support role.
• Expert knowledge of Microsoft IIS, both websites and web services, app pools, IIS security, SSL certificates
• Must be a hands-on PowerShell expert with proven ability to deliver complex logic
• Knowledge of another scripting language, like Python or bash is a plus
• The Sr. Production Support Engineer should have a minumum 1 year of hands-on Azure Cloud support
• Proficient in resources provisioning
• Solid experience in production support and troubleshooting of
• Function Apps
• API Management and connections
• Event and Send Grids
• Service Bus
• Storage Account
• Data Bricks and Data Factory is a plus
• PowerShell scripting for custom tasks automation
• Understanding of promotion through Azure DevOps pipelines to upstream environments
• The Sr. Production Support Engineer should have 1+ yr of experience supporting ARM templates deployments through CI/CD pipelines
• Understanding and troubleshooting of load balancers, DNS, virtual networks and firewalls, including cloud environment
• Proven ability to set up application, synthetics, and infrastructure monitoring. NewRelic experience on-prem or Azure is a plus
• Experience supporting in-house message queues. RabbitMQ is a plus
• Solid experience with enterprise logging. Kibana and ElasticSearch are a plus.
• The Sr. Production Support Engineer should have 2+ years of working with Linux OS
• Incident escalation and collaboration with software engineering, infrastructure, DBA and business
• Proven ability to take on new technology implementation projects, and working with stakeholders to successful completion
• Excellent communication and interpersonal skills,--
• Candidate should be articulate, outgoing, and have a dedication to documentation and detail.
• Excellent analysis and problem solving skills.
• Solid knowledge of corporate technology environments including application development and the supporting technology/network infrastructure. Background in software development is a plus.
• Experience using support ticketing systems is required. Experience with JIRA Service Desk is a plus.
• Ability to work under pressure; strong organizational skills; good judgment and decision making.
• Self-starter, takes ownership and accountability for assigned work.
• Able to identify and manage key risks and issues.
• Understanding/familiarity with source control, packaging, provisioning and deployment is a plus
• Familiarity with Agile concepts and methodology is a plus Why You Should Join BHG We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work-- certified. Some of the benefits you can expect when you join BHG include: -- 100% coverage of monthly health insurance premiums -- Competitive PTO and vacation policies -- Company 401(k) plan with employer contributions after one year -- On-site gym access and memberships, with personal trainers, and certified nutritionists on staff -- Company-sponsored training and certification opportunities -- Monthly award ceremonies where top achievers are celebrated and receive additional bonuses -- Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! Bankers Healthcare Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Bankers Healthcare Group is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Keywords: U.Group, Fort Lauderdale , Sr. Production Support Engineer, Professions , Fort Lauderdale, Florida