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Bilingual Patient Advocate (Sunday-Thursday)

Company: Elevate Patient Financial Solutions
Location: Fort Lauderdale
Posted on: May 15, 2024

Job Description:

Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located 100% onsite at a hospital in Fort Lauderdale, FL. The Full Time schedule for this role will be Sunday-Thursday 11:00AM-7:00PM.Job SummaryThe purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.Essential Duties and ResponsibilitiesScreen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.Complete the appropriate applications and following through until approvedDetailed, accurate and timely documentation in our company systems and the hospital systems on all cases workedProvide exceptional customer service skills at all timesParticipate in ongoing trainings in order to apply the content learned in dealings with patients and casesMaintain assigned work queue of patient accountsCollaborate with hospital staff, case managers, social workers, financial counselorsAnswer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warrantedRequest home visits as needed to acquire documentationAs per established protocols, inform the client in a timely manner of all approvals and denials of coverageParticipate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programsAll other duties as assignedQualifications and RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.High School Diploma or GED preferred, except when required by our client.Prior hospital experience preferredAdaptability when dealing with constantly changing processes, computer systems and government programsProfessional experience working with state and federal programsExemplary critical thinking skillsAbility to maneuver throughout the hospital and patients rooms for up to 8 hours per dayProficient experience utilizing Microsoft Office Suite with emphasis on Excel and OutlookEffectively communicate both orally and written, to a variety of individualsAbility to multitaskAbility to function in a fast-paced environmentMust fluently read, write & speak both English & SpanishRemote and Hybrid positions require a home internet connection that meets the companys upload and download speed criteria.BenefitsElevatePFS believes in making a positive impact not only within our industry but also with our employees the organizations greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.Medical, Dental & Vision Insurance401K (100% match for the first 3% & 50% match for the next 2%)15 days of PTO7 paid Holidays2 Floating holidays1 Elevate Day (floating holiday)Pet InsuranceEmployee referral bonus programTeamwork: We believe in teamwork and having fun togetherCareer Growth: Gain great experience to promote to higher rolesThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.ElevatePFS is an Equal Opportunity Employer#IND123by Jobble

Keywords: Elevate Patient Financial Solutions, Fort Lauderdale , Bilingual Patient Advocate (Sunday-Thursday), Other , Fort Lauderdale, Florida

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