Employee Relations Specialist
Location: Fort Lauderdale
Posted on: September 15, 2023
Position Title: Employee Relations Specialist
POSITION SUMMARY:Job Title: Employee Relations SpecialistFLSA
Status: Non-ExemptType: Full-TimeDepartment: Human ResourcesReports
To: Employee Relations Manager
The Employee Relations Specialist under the supervision of the
Employee Relations Manager and Director is responsible for the
intake and coordination of employee relations cases for the
organization. The primary function of this role is to be an
additional point of contact for the employee concerning
ESSENTIAL FUNCTIONS:Duties and Responsibilities
Communicate and assist with the interpretation of policies
pertaining to Human Resources, compensation, and benefits.
Manage the exit interview process, summarize findings, and provide
trends to the ER leadership team.
Oversee the stay interview process under the direction of the ER
Assist as a liaison between employees and management when directed
by the ER leadership. This does not include Title 7, HIPAA, or
Privacy Breach related issues.
Assist in the intake of employee complaints under the direction of
the ER Leadership team.
Monitor CMS portal for anonymous or non-anonymous claims and ensure
the respective ERM is notified.
Initiate interactive LOA and ADA accommodation process.
Facilitate communications and interpersonal skills training.
Facilitate/mediate discussion between employees and supervisors
Provide regulatory guidance, information, and referral to employees
QUALIFICATIONS:Required Education and Experience
College Degree or some college preferred
Human Resources or 2-3 years of relevant work experience
Possess strong computer skills and be adept in Google Suites and MS
Possess excellent organizational/project management skills with
close attention to detail.
Possess strong written communication skills including proper
grammar, spelling, and strong overall writing ability.
Possess excellent verbal communication skills.
Display exemplary work ethic and professionalism, and demonstrate
adequate maturity, patience, and a caring attitude.
Must be team-oriented with a desire to work and collaborate with
Must be results-driven.
Demonstrate compliance with all department and company policies and
Demonstrate ability to communicate and interface effectively at all
levels of the organization, as well as with external contacts.
Possess excellent presentation/public speaking skills.
Demonstrate strong innovation and problem-solving skills.
OTHER REQUIREMENTS:Position Type/Expected Hours of WorkThis is a
full-time position and hours of work and days vary Monday through
Friday, approximately 8:00 AM to 5:00 PM. Occasional evening and
weekend work may be required, as needed.
TravelIntermittent travel may be required. Travel will be
determined by the needs of the company.
Physical DemandsThe physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.Generally required to
stand, walk, sit, use hands, handle documents, bend and stoop as
needed, and reach with hands and arms.Regularly required to use a
keyboard and computer.Ability to sit or stand in front of a
computer for several hours a day.
ScribeAmerica provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race,
color, religion, sex, sexual orientation, gender identity and/or
expression, national origin, age, disability, genetics, protected
veteran status, or any other legally protected group status. In
addition to federal law requirements, ScribeAmerica complies with
applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation, and
ScribeAmerica expressly prohibits any form of workplace harassment
based on race, color, religion, sex, sexual orientation, gender
identity and/or expression, national origin, age, disability,
genetics, protected veteran status, or any other legally protected
group status. Improper interference with the ability of
ScribeAmerica's employees to perform their job duties may result in
discipline up to and including discharge.
A Full Suite of Solutions for Better Healthcare Outcomes
HealthChannels is a group of four distinct, highly specialized
companies helping providers usher in the new era of healthcare.
ScribeAmerica, QueueLogix, CareThrough and SoundLines collectively
meet the full range of increasingly complex healthcare data and
documentation needs, improving clinical outcomes through
highly-skilled clerical support. The leader in medical scribes,
patient navigation and back-office coding and billing coordination,
HealthChannels trains and manages more than 22,000 employees across
50 states and three countries.
Keywords: ScribeAmerica, Fort Lauderdale , Employee Relations Specialist, Other , Fort Lauderdale, Florida
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