VDI Senior Administrator

Company: TEEMA
Location: Fort Lauderdale
Posted on: May 27, 2023

Job Description:

Job Title: VDI Senior Administrator Job ID: 55351 Location: Charlotte, NC /Fort Lauderdale, FL - Hybrid Overview: Our client is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, they deliver end-to-end solutions and exceptional service to meet our clients' needs. Proprietary software solutions and innovation are at the core of what differentiates the company in the alternative investment space. Through our network of global development centres, the company invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence. As a core member of their Tech Ops Servers and Storage IT team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping the company ahead of industry trends. What you must have:

• You will build and maintain Windows 10 VDI images.
• Maintain VMware Horizon solution on cloud and on-prem
• Support Azure Virtual Desktop solutions
• Package applications into AppStacks
• Provide L3 support for Windows 10 non-persistent/floating VDI and Multi-session desktops
• Monitor VDI infrastructure via VMware and in house tools
• Monitor Service Desk queues and comply with quality guidelines when managing incidents
• Respond and comply with escalation policies and procedures
• Provide 8--5 operational support; promptly respond to telephone call, voice-mail and emails
• Participate in weekend on-call schedule
• Resolve and document system errors and performance issues
• Perform root cause analysis of critical errors and outages What you must have:
  • 5+ years of experience in VMware Horizon VDI solutions
  • Experience deploying, managing, monitoring and troubleshooting VDI environments
  • Experience in VMware Horizon Cloud
  • Good knowledge of Microsoft Azure public cloud
  • Excellent communication skills; ability to collaborate with customers to find optimal solutions Experience in any of the following, or similar, is a plus:
    • Azure Virtual Desktop
    • Microsoft Windows 10 multi session
    • Microsoft FSLogix
    • PowerShell scripting
    • ThinPrint
    • Basic Linux knowledge
    • Self-motivated, innovative and analytical with strong attention to details and the ability to think laterally for problem solving
    • Able to meet deadlines and changing priorities; must be able to work in high-pressure environment, sometimes independently and sometimes as part of a project team For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com

Keywords: TEEMA, Fort Lauderdale , VDI Senior Administrator, Other , Fort Lauderdale, Florida