Bilingual Collections Specialist
Company: AFS Acceptance
Location: Fort Lauderdale
Posted on: January 27, 2023
BILINGUAL COLLECTIONS SPECIALIST Credito Real USA Finance, we
are one of the nation's top automobile loan providers and we are
searching for talented professionals. We believe in paying our top
performers which means a competitive base and off the charts bonus
potential. Our corporate office offers a fantastic work
environment, a talented team and we have plenty of fun while we
work. We also love the fact that we are helping people every day
build better credit and better lives! Ready to join us? WHAT YOU'LL
BE DOING * Your main objective is to collect past due payments to
prevent your accounts from rolling forward to the next bucket of
* Contact customers using various methods (phone, email, text) to
obtain payment arrangements and prevent delinquency.
* Work proactively with customer to prevent repossessions and
losses through negotiation and utilization of available
* Participating in dialer campaigns to quickly collect payments and
resolve outstanding delinquencies.
* Actively work up to 80 accounts per day.
* Follow all company policies and state and federal laws applicable
to debt collection.
* Overcome objections and negotiate payments to help the customer
regain current account status.
* Attend team meetings, support other company initiatives as
* Perform other duties as assigned. ESSENTIALS THAT WILL MAKE YOU
SUCCESSFUL * The ability to negotiate and provide above average
customer service while helping customers to bring their accounts
current or make payment arrangements.
* Proven success in a collections role (that involved consumer
* Previous experience in meeting and exceeding your monthly
* Excellent communication, customer service and negotiation skills
required. Must be able to successfully collect on past due
* Strong organizational and task management skills required.
* Strong internal motivation and hustle - desire to be very
successful and collect on past due accounts.
* High comfort level on the phone for long periods of time.
* Bilingual English/Spanish is required. WHAT WE'RE OFFERING *
Business casual office environment (so yes you can wear jeans and
your Nikes or shorts and fancy flip flops on Fridays).
* Work life balance is a real thing here, not just something we say
to get your resume.
* Ability to move up within the Team based on performance.
* Up to $4,000 a month in bonus potential based on meeting your
* The standard stuff that everyone tells you of course; benefits,
paid time off, 401k and all that good stuff. EEO Statement We are
committed to equal employment opportunities regardless of race,
color, genetic information, creed, religion, sex, sexual
orientation, gender identity, lawful alien status, national origin,
age, marital status, or protected veteran status. We support an
inclusive workplace where associates excel based on personal merit,
qualification, experience, ability, and job performance. Job Type:
Full-time Pay : $17 - $20/hr + bonus + benefits.
Keywords: AFS Acceptance, Fort Lauderdale , Bilingual Collections Specialist, Other , Fort Lauderdale, Florida
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