Patient Care Coordinator

Company: NBI Headquarters
Location: Fort Lauderdale
Posted on: January 27, 2023

Job Description:

Job DescriptionThe Neurobehavioral Institute (NBI) is seeking an individual for the position of Patient Care Coordinator. The Patient Care Coordinator will be responsible for scheduling appointments, greeting and checking in patients, creating progress notes for clinicians, following up on intakes, and completing other administrative tasks as necessary. Ideal candidates will thrive in a fast-paced environment geared toward providing the best patient care. As one of the first faces our patients see when visiting the office, it is vital our Patient Care Coordinator possess excellent customer service skills and exhibit a warm, welcoming, and patient demeanor. Our patients are the heart of what we do, and we seek team members who want to elevate that mission. NBI is dedicated to cultivating a supportive, community-oriented workplace that helps employees thrive. We believe that people provide the best care when they, too, feel cared for, and our extensive benefits package and career development resources exemplify this commitment. The role begins at an hourly rate. After a mandatory three-month probationary period, the role will transition to salary with benefits. Strong preference will be given to candidates that speak Spanish or Portuguese. About NBINBI offers specialized psychological assessment and treatment services for children, adolescents, and adults at multiple locations in South Florida. NBI provides outpatient and intensive treatment, including an internationally recognized intensive treatment program for Obsessive-Compulsive Disorder (OCD), Severe Anxiety, and Related Disorders. These programs are often provided in combination with NBI Ranch, our nearby residential support program. Our mission is simple: The NBI team puts safety first to provide extraordinary care, elevate others, go beyond best, and create great lives. Hours are 9:00am - 5:00pm - M - F. Responsibilities and Duties Schedule appointments for patients Schedule calls between clinicians and other professionals Follow up on intakes with recommendations Give out information about all services at NBI Answer phone calls/ Redirect phone calls to appropriate person Check emails daily for patient cancelations / updates and Clinician updates Create progress notes for Clinicians Greet and check in patients Ensure office is presentable and clean Sort and distribute mail Office supplies inventory Administrative responsibilities in general Route and resolve information requests / inquiry Proficient in Microsoft Office - MS Teams Excellent verbal and communication skills Responsibilities and Duties Schedule appointments for patients Schedule calls between clinicians and other professionals Follow up on intakes with recommendations Give out information about all services at NBI Answer phone calls/ Redirect phone calls to appropriate person Check emails daily for patient cancelations / updates and Clinician updates

Keywords: NBI Headquarters, Fort Lauderdale , Patient Care Coordinator, Other , Fort Lauderdale, Florida