Concessions Supervisor - Inter Miami CF, DRV PNK Stadium
Company: Oak View Group
Location: Fort Lauderdale
Posted on: January 27, 2023
Job Description:
Oak View GroupOak View Group is a sports and entertainment
company engaged in a wide variety of activities, including arena
development, facility management, arena and stadium alliance,
sponsorships and partnerships, security services, publications,
conferences, and consulting. The company, privately held, is
headquartered in Los Angeles, California with offices throughout
the world.OverviewThis is a PART TIME, EVENT BASED POSITION. -DRV
PNK Stadium in Fort Lauderdale, Florida is home to Inter Miami Club
de Futbol MLS team, MLS NEXT Pro team Inter Miami CF II and a youth
Academy for ages U-12 to U-17 as part of the MLS NEXT program. -
-The 34-acre centralized facility is inclusive of the 19,100 fan
capacity DRV PNK Stadium, a 50,000 square foot training center and
seven fields. -The Stadium and facility also hosts many other live
events and privately catered events. - -The Concessions Supervisor
is responsible for overseeing the food & beverage serving of guests
in the stadium at various Concessions stands, bars, and portable
food & beverage locations.. - The Concessions Supervisor must be
personable and able to work in an ever- changing fast-paced
environment. - The Concessions Supervisor will assist the
Concessions Manager and the rest of the OVG leadership team with
projects including training, inventory and special events. -The
Concessions Supervisor must maintain excellent attendance and be
available to work events as scheduled per business need.
-Responsibilities
- Ensure proper set-up of all concessions locations prior to
doors. Set-up duties may include: verifying opening inventory,
assigning duties to concession workers (employee/volunteer),
ensuring sanitation standards are met, verifying that each location
is fully operational, ascertaining levels of food production based
upon projected guest attendance has been met; assuring that SL or
NFP Stand Leader has followed proper procedures for distribution
and handling of cash.
- Provide a high level of oversight and operational expertise
resulting in the smooth, efficient and profitable execution of
events.
- Training new & current employees with regarding to property
procedure & best practices.
- Willing to cover / back-up any open position to assure location
is fully operational and company standards pertaining to speed of
service and guest satisfaction are met; assist with Premium
Services operations and event needs, as directed.
- Ensure work environment is safe and free from harassment or
discrimination; immediately address all safety concerns, potential
hazards, accidents or incidents. Relays safety/health issues to
management immediately.
- Ensure event staff and volunteers are aware of work place
expectations; provide on-going assistance, training and mentoring
to event staff and volunteers; promote a positive, enthusiastic and
cooperative workplace environment by working side-by-side with
staff and volunteers; reinforce procedures and practices through
repetition; lead by example and provide on-going constructive
feedback.
- Ability to obtain working knowledge of all existing concession
locations: geographical locations, equipment, evacuation
procedures, adjacent employee and guest areas and facility
access.
- Responsible for supervising the service of beverages to guests
including alcoholic beverages. Must check guests ID to verify
minimum age requirement for the purchase of alcoholic
beverages.
- Responsible for assisting in recording a guests order and
relaying the order to the kitchen via P.O.S. system.
- Responsible for observing guests to respond to any additional
requests and determine when the meal has been completed.
- Responsible for computing the cost of the meal and presenting
the guest with the check. Accept payments and provide change as
necessary.
- Recommends certain dishes and identifies ingredients or
explains how various items on the menu are prepared.
- Maintains sanitation, health and safety standards in work
areas.
- Must show demonstrated ability to meet the company standard for
excellent attendance.
- Assures that the location equipment is operable and clean prior
to start of event.
- Responsible for recognizing guests that are visibly intoxicated
and taking action to cut off alcohol to such individuals
- Enforces all company policies and procedures.
- Practices excellent Human Resources skills regarding employee
relations, corrective action, coaching and counseling employees and
completes all necessary HR related paperwork.
- Assists Management team with projects including training,
inventory and special events.
- All other duties as assigned by the managers and supervisors.
-Qualifications
- At Least 1-2 years experience working in a supervisory capacity
in a food & beverage environment.
- Ability to supervise the work of others.
- Ability to communicate with employees, co-workers, volunteers,
management staff and guests in a clear, business-like and
respectful manner which focuses on generating a positive,
enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced,
event-driven environment.
- Possess valid food handling certificate or alcohol service
permit if required by state or federal regulations.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition,
subtraction, multiplication, division, percentages) as they relate
to POS cash/credit transactions, cash reconciliation and product
inventory. - -Strengthened by our Differences. United to Make a
Difference.At OVG, we understand that to continue positively
disrupting the sports and live entertainment industry, we need a
diverse team to help us do it. We also believe that inclusivity
drives innovation, strengthens our people, improves our service,
and raises our excellence. Our success is rooted in creating
environments that reflect and celebrate the diverse communities in
which we operate and serve, and this is the reason we are committed
to amplifying voices from all different backgrounds.Vaccination
StatementWe are committed to ensuring all our buildings and office
locations are the safest in the world for artists, teams,
employees, and fans. Based on recent encouraging trends in the U.S.
and Canada. We highly encourage our employees to continue to get
vaccinate and boosted against COVID-19. - -Should circumstances
change, we may need to reinstate vaccination requirements, in whole
or in part, to safeguard the health of our employees, guests,
performers, athletes, and partners.EEOOak View Group is committed
to equal employment opportunity. We will not discriminate against
employees or applicants for employment on any legally recognized
basis (protected class) including, but not limited to veteran
status, uniform service member status, race, color, religion, sex,
national origin, age, physical or mental disability, genetic
information or any other protected class under federal, state, or
local law.
Keywords: Oak View Group, Fort Lauderdale , Concessions Supervisor - Inter Miami CF, DRV PNK Stadium, Other , Fort Lauderdale, Florida
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