Call Center Representative

Company: Gastro Health
Location: Fort Lauderdale
Posted on: January 22, 2023

Job Description:

+ Greet patients in a pleasant and timely manner.

+ Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver's license or equivalent ID, & maintain insurance information.

+ Verify registration forms are complete & obtain referring physician & primary physician information.

+ Ensure patient has current referral on date of service. Obtain referral if necessary.

+ Verify insurance benefits and eligibility prior to office visits & procedures.

+ Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.

+ Ensure time-of-service batch is balanced and closed daily.

+ Research & assist patients with questions regarding balances including collecting applicable payments.

+ Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.

+ Other duties as assigned.

+ High school diploma

+ 2+ years' experience in medical practice or similar setting

+ Bilingual (English/Spanish)

Keywords: Gastro Health, Fort Lauderdale , Call Center Representative, Other , Fort Lauderdale, Florida