Call Center Representative
Company: Gastro Health
Location: Fort Lauderdale
Posted on: January 22, 2023
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Job Description:
+ Greet patients in a pleasant and timely manner.
+ Utilize practice management system to create provider records,
scan medical records & documents including active medical insurance
cards, driver's license or equivalent ID, & maintain insurance
information.
+ Verify registration forms are complete & obtain referring
physician & primary physician information.
+ Ensure patient has current referral on date of service. Obtain
referral if necessary.
+ Verify insurance benefits and eligibility prior to office visits
& procedures.
+ Collect all applicable co-payment, coinsurance, deductible or
outstanding balance from the patient & post all payments
collected.
+ Ensure time-of-service batch is balanced and closed daily.
+ Research & assist patients with questions regarding balances
including collecting applicable payments.
+ Maintains cleanliness and neatness of lobby/reception area to
include stocking of business cards.
+ Other duties as assigned.
+ High school diploma
+ 2+ years' experience in medical practice or similar setting
+ Bilingual (English/Spanish)
Keywords: Gastro Health, Fort Lauderdale , Call Center Representative, Other , Fort Lauderdale, Florida
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