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Desktop Technicians

Company: Kforce Technology
Location: Fort Lauderdale
Posted on: November 22, 2022

Job Description:

RESPONSIBILITIES:
Kforce has a client that is seeking Desktop Technicians in Weston, FL.

Duties Include:

Desktop Technicians provide internal technical end user hardware and technical support for employees worldwide utilizing strong analytical skill

Quickly and efficiently triage, diagnose, escalate, and/or resolve incidents and requests, virtually and at onsite locations

Assist with monitoring and managing inbound unassigned IT contact queue for incident and requests

Act as liaison between users and senior technical staff to communicate the status of incident, request, or problem resolution to business users; Log and track requests for assistance related to IT supported systems

As a Desktop Technician, you will manage own pace and backlog while continuing to collaborate with the team to make sure the changing needs of the business are being addressed and met

Collaborate with internal and external technicians to ensure efficient operation of the company's endpoint and server environment

Install, configure, test, maintain, monitor, and troubleshoot end-user devices and related hardware and software to meet delivered requirements for desktop service levels

Desktop Technicians are accountable to perform on-site analysis, diagnosis, and resolution of complex infrastructure and endpoint related technical issues for end-users and to recommend, implement, and document corrective solutions to ensure quick and accurate service delivery

Keywords: Kforce Technology, Fort Lauderdale , Desktop Technicians, Other , Fort Lauderdale, Florida

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