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Learning and Development Specialist

Company: Castle Group
Location: Fort Lauderdale
Posted on: November 22, 2022

Job Description:

The Learning and Development Specialist?has?the full responsibility over the?technical?and behavioral?area of training?programs. The Specialist?designs, develops, coordinates and implements?new and existing training programs in close cooperation with Subject Matter Experts (SMEs).?They have ownership over administrating a portion of LMS and marketing training events to the organization. - -

Duties and responsibilitiesManages learning and development materials including maintenance of LMS and company curricula - -Identifies training needs and training gaps in the?technical and/or behavioral areas of the?organization in close cooperation?with the Learning Manager? -Works with Subject Matter Experts to design?and?develop technical?& behavioral?training?based on organization's needs -Partners with management and leadership team to develop?training?strategies?based on the organization's needs? -Delivers?and facilitates?training to employees using a variety of instructional techniques? -May work with?external training vendors?to?deliver tailored training programs and courses? -Monitors?best practices and trends?in the training area and introduces them in the organization? -Evaluates the quality of training courses?in the?technical?and behavioral?area?of the organization?and?provides suggestions on how to make?improvements? -Maintains updates to, and oversees, new employee orientation and onboarding programs? -Supports leadership development and coaching, in close cooperation with Learning Manager -Designs?and?develops?training manuals, and other course materials as needed for each training -Creates online learning modules using best practices for e-Learning - -Monitors and ensures compliance with required workplace training and education? -Maintains?professional image and confidentiality of all company records and information at all times.? -May perform other duties as assigned? - - -

Bi-lingual preferred (Spanish/English) -Extreme attention to detail -Outstanding customer service, communication and interpersonal skills required. - - - -Strong written and verbal communication skills required, creating effective customer-focused relationships with all organization levels in variety of communication settings and styles. -Strong computer skills in word processing, spreadsheet, database and presentation software required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point and Outlook. - -Ability to work and use time effectively based on key?priorities, under tight deadlines while maintaining composure. -Ability to engage, inspire, and influence people - -Required Education and ExperienceAssociates degree with concentration in business or human resources management, or equivalent combination of education and experience. -Two (2) to four (4) years, in a training or human resources role; or equivalent combination of education and experience -Experience working with learning management systems and content creators required. - -Preferred Education and ExperienceExperience working with Articulate 360 a plus. -Bachelor's Degree in business administration or human resources preferred. -Knowledge, Skills, and Experience - - - - - - -Success Criterion -Description -Key Success Factors -Instructional Design - -Performs needs analysis as needed to identify learning needs for the organization and develops a plan on how to deliver training - -Creates content storyboards to ensure training content is kept engaging and impactful; aligns with organization needs -Address organization's technical and behavioral needs by providing top of the line training programs that help enhance technical skills and change behavior -Managing and utilizing learning management system to it's full potential to ensure current, updated, "just-in time" training is available for the entire organization - - -Coordination - -Manages and supports coordination of training events across the organization - -Delivery - -Ensures that the delivery of training is consistent with Castle's core purpose and training standards -e-Learning - -Utilizes current content creator to create engaging e-learning content by implementing e-learning best practices - - -Working Relationships - - -Internal -Upper leadership -All teammates - -External -Board of Directors -Residents - -Vendors - - -Position Type/Expected Hours of Work -Work schedule will be 8:30 am - 5:00 pm with occasional requirement to work outside those hours as the need dictates. A hybrid schedule available. - -Travel -Required to?travel for training sessions?off-site as necessary.??Some training sessions may require attendance outside of normal business hours.? - -Working conditions -The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. - - - - -Physical requirements -Ability to lift up to 25 lbs.; work in an upright standing or sitting position for long periods of time, will fluctuate day by day; Handle, grasp and lift objects and packages; extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms; Communicate, receive and exchange ideas and information by means of the spoken and written word; Ability to quickly and easily navigate the property/building as required to meet the job functions; Complete all required forms. - - -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.? - -DISCLAIMER: - This is not an all-inclusive job description. - - In addition, management has the right to change any portion of this job description at any time and for any reason. - Further, your signature of this job description does not change the at-will nature of your employment.

Keywords: Castle Group, Fort Lauderdale , Learning and Development Specialist, Other , Fort Lauderdale, Florida

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