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Governance Specialist - Servicing

Company: Civic Financial Services
Location: Fort Lauderdale
Posted on: September 25, 2022

Job Description:

Civic Financial Services is a private money lender, specializing in the financing of non-owner-occupied residential investment properties. CIVIC provides Mortgage Brokers and Real Estate Investors with a fast, cost effective funding source for their real estate investment needs.CIVIC is committed to creating a workplace where our people thrive, which translates into a culture of inclusion, recognition, and success for our teammates and clients alike. Since 2016, CIVIC has been recognized by Best Workplaces and Fortune as a Great Place to Work, and CIVIC's employee engagement ranks among the top 5% of companies nationally.Whether you are an entrepreneur, an innovator, a game changer, a creative, a problem-solver, a thinker, or an operator we have all kinds. CIVIC is the place for smart, ambitious, dedicated people who work hard and play nice.Yes, our business is in real estate investing... but our greatest investment is in you!The Governance Specialist assists with all administrative aspects or governance matters providing support and evaluation of the corresponding governance program. Ensures assigned governance programs and projects are developed, implemented, monitored and managed. Duties include but are not limited to developing/reviewing relevant data collection, systems/tools that support data collection, policy and procedure creation, project tracker management, analysis and report writing. Evaluates governance subcomponents within a respective department or function.What you'll do:Define and document business process practices and responsibilities and ownership of remediation activities and associated controls.Participate in risk assessments, external regulatory examinations and internal audits as needed.Contribute to the assignment of regulatory ratings for risk management, governance and controls.Development and maintenance of comprehensive project management trackers for ensuring effective completion of reviews.Development and maintenance of integrated performance measurement and reporting systems.Evolving and managing cross functional processes to ensure data integrity and compliance across numerous and diverse user groups.Support and/or develop governance solutions and processes using approaches such as system driven controls, master data management and reference data management, and documentation practices.Collaborate with project planning and gap analysis sessions producing defined requirements.Identify and implements surveillance processes for implemented controls and remediation efforts.Responsible for preparing, reviewing and revising documentation such as policies, procedures, and issues trackers, maintaining and organizing audit files, conduct research and performing special projects.Identify problems and issues to be addressed and proposes remediation action.Liaise with relevant stakeholders for remediation activities; identify and track follow up.Ensure compliance while retaining ethical considerations and plan solutions to issues.Work closely with leaders and team members within all sub departments of CIVIC AMG and Servicing to stay closely up to date on current workflow, procedures, and any changes to such.Proactively meet with required department leaders to educate them on various facets of compliance and controls that affect their day-to-day actions.Partner with CIVIC Compliance/ERM to provide compliance support for the day-to-day activities within Servicing.What you'll need:Bachelor's degree preferred, or a combination of education and experience3-5 years of proven direct or comparable experience in the financial industry, specifically governance, audit, risk management and control rolesExperience evaluating and supporting governance practices, a variety of risks facing complex financial institutions, and the ability to identify prudent practices for managing those risksProfessional certifications (FRM, CI, CISA) preferredProficient in MS OfficeWell versed in loan servicing in platform, operations, and compliance requirementsEducated on requirements outlined by federal, local, and FDIC regulations as they relate to loan servicingAbility to listen and communicate clearly and logically at multiple levels in the organization and effectively articulate themes and conclusions both verbally and in writingStrong problem solving and analytical skills that support and enable sound decision-making, and the ability to synthesize large amounts of complex, disparate information to formulate well-supported conclusionsStrong understanding of data quality and governance best practicesStrong communication skills, including presentation, verbal and writtenAbility to shift priorities as needed to meet deadlinesAbility to work collaboratively and build relationships across teams and functions, as well as independently when necessaryAbility to easily speak to servicing operations for a company which services loans that contain with a variety of customers and productsWhat's in it for you?We have a strong focus on going above and beyond when it comes to caring for our team members and our communities. In addition to traditional benefits like health insurance, casual Fridays, paid vacation, holidays and sick leave, we are proud to offer these unique and enriching work perks:Celebrations: When we say we "work hard and play hard," we mean it! We like to celebrate often via onsite, offsite, and virtual happy hours, themed parties, parking lot BBQ's, milestone ceremonies, birthday gift cards, and Workout Tuesdays (to name a few).Investments: As we are in the lending space, we believe we should consistently and frequently invest in our CIVIC team. We support our teammates in paying off student debts and invest in your education with a tuition reimbursement program.Flexible Work Environment: Work-life balance is important. We work with you to determine the best work style for you and CIVIC.Office Life: We like to make sure that when you are in the office, you are well fed and can access the resources you need. Our kitchens are stocked with snacks and beverages, and we have created an office spaces dedicated to collaboration, focus time, creativity while ensuring team members safety.Education: We offer an online curriculum of courses through our own CIVIC University. We also created programs to support you and your manager in career development discussions. Initiative: From beach cleanups, food and clothing drives, building homes for Habitat for Humanity, to volunteer hours, CIVIC provides several opportunities throughout the year for our team to step outside the office, bond, and come together to give back to our local communities.At CIVIC, we are committed to the principles of diversity, equity, inclusion and equal opportunity. We build teams and grow talent that reflect the diversity of the clients and communities we serve. Diversity of background, experience and perspective adds value and depth to our teams and creates better business results.CIVIC is an equal opportunity and affirmative action employer. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.If you would like to request an accommodation due to a disability, please contact us at

Keywords: Civic Financial Services, Fort Lauderdale , Governance Specialist - Servicing, Other , Fort Lauderdale, Florida

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