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Call Center Team Lead

Company: Palm Aire Professional Services
Location: Fort Lauderdale
Posted on: August 6, 2022

Job Description:

Ready for a new opportunity? Have you managed a team in the past? Do you have Call Center Supervisor experience?We are looking for a Team Lead to help manage our team of agents at a Call Center in North Ft. Lauderdale, where we handle inbound calls from customers looking to book hotel reservations.You will hold a position of leadership and be an example to our team. We will help others reach a higher level of professionalism and help them think in a positive manner.Requirements:Must have experience in leading and training others.Two shifts available: 2pm to 10:30pm or 4pm to 12:30am.Must have weekend availability.Must be able to lead a team and motivate.Must have a capacity to handle escalated calls.Focus on helping others, and manage a team of 10 -20.Remain up-lifting and be a person of positive character.Pay rate is at $17.00 per hour and long term growth/incentives.You will be helping your team get the job done and learn specific tools to help them be successful. You will get escalated calls and ensure that customers are well taken care of.Interested? Apply now!

Keywords: Palm Aire Professional Services, Fort Lauderdale , Call Center Team Lead, Other , Fort Lauderdale, Florida

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