Front Desk Attendant
Company: UFC GYM LAUDERHILL
Location: Fort Lauderdale
Posted on: August 6, 2022
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Job Description:
Job Description The Front Desk Attendant is responsible for
delivering the Ultimate Service Promise by providing superior
customer service to our members and guests. ESSENTIAL DUTIES &
RESPONSIBILITIES: Front Desk Customer Service Ensures that guests
and members are warmly greeted and promptly assisted Ensures
incoming calls are answered in a professional and efficient manner
Ensures proper member check-in procedures are followed Responds
effectively to member questions, requests and concerns and
escalates to management immediately if unable to resolve Maintains
the Maintenance Log, Fitness profiles, telephone inquiries and
group fitness reservations Immediately reports or escalates to
management any unsafe conditions or emergency situations Club
Operations and Administration Keeps front desk and lobby neat and
clean at all times Monitors retail goals and ensures club is on
track to meet and exceed assigned goals Calls all past due members
with Front Desk Representatives regarding late dues and down
payments Partners with the maintenance and janitorial staff to
immediately address any maintenance or cleanliness issues around
the club REQUIRED QUALIFICATIONS: Knowledge, skills & abilities:
Must be energetic and possess a very friendly, outgoing personality
and positive attitude Possess strong interpersonal and
communication skills, including telephone etiquette Possess a
strong customer service focus, diplomacy and professionalism
Understands and follows oral and written instructions. Able to
multi-task and perform tasks with accuracy and attention to detail
Minimum certifications/educational level: High school diploma or
GED required Current CPR/AED certification This franchise is
independently owned and operated by a franchisee. Your application
will go directly to the franchisee, and all hiring decisions will
be made by the management of this franchisee. All inquiries about
employment at this franchisee should be made directly to the
franchise location, and not to UFC Gym.
Keywords: UFC GYM LAUDERHILL, Fort Lauderdale , Front Desk Attendant, Other , Fort Lauderdale, Florida
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