Lead UX Designer
Company: WTW
Location: Fort Lauderdale
Posted on: June 24, 2022
|
|
Job Description:
As a Lead UX Designer at WTW, you will join a highly
collaborative team to work on transforming the Human Capital
Management industry, by helping turn complex problems into elegant
solutions that delight our clients and our users. We create
enterprise-level web software for human resource professionals and
employees.In this role, you will drive the user experience design
across a defined area of our Employee Experience product portfolio.
This includes leading and discovering new ideas that innovate our
experiences and offering, bringing value to our clients, users and
business. You have a strong background in design thinking and other
elicitation methods that drive shared understanding, which you
combine with research and data, to inform clear decision making and
alignement with stakeholders. You are exceptional in leading
product discovery with your team, transforming unrefined ideas into
innovative experiences. You will be responsible for coordinating UX
research and design work in your product area, making critical
group-level design decisions. You will work to align our UX efforts
to both the Business, as well as our Agile SDLC.With your solid
command of both generative and evaluative research methodologies,
activities you will perform include elicitation and thoughtful
analysis of both problems as well as solution concepts, strategy
development, user research, interviewing, usability testing,
initial user task and workflow analysis, various flow diagramming,
journey mapping, persona development, empathy maps and more.Note:
Employment-based non-immigrant visa sponsorship and/or assistance
is not offered for this specific job opportunity.**The
Role****About You:**+ At your core, you have an insatiable passion
for user research, discovering new ideas, defining and validating
both problems and possible solutions, and working in a
highly-collaborative work style to grow shared understanding across
the team of our business and user's goals.+ You have the keen
ability to partner with business stakeholders to develop strategies
that support our business goals while bringing in the necessary
data and evidence to reduce risk and increase the value of what we
bring to market.+ Speaking with, and understanding users from a
informative viewpoint is what makes you most content and fulfilled.
You love to carefully craft conversations with users so that
insight can be gleaned and leveraged beyond the surface level
obvious findings.+ Working with a wide range of stakeholders and
users, you have solid experience with generative and evaluative
research methods, user interface design and usability validation.+
You have demonstrable experience creating empathy maps, personas,
journey maps and flows or other artifacts that help the team
connect with, empathize and understand the problem space and our
users.+ You are skilled at storytelling to help bring understanding
of our clients and users to life.+ You thrive in a formative design
process and actively work with team members to elicit shared
understanding, also testing sacrificial design concepts to
ultimately deliver the most valuable solutions.**The
Requirements**+ Ability to work remotely and virtually with users
and a global team, while maintaining high-collaboration, clear
communications and meeting work expectations.+ You have commanding
knowledge UX design thinking methods, that elicit and promote
shared understanding across the team.+ Strategy development,
web/mobile design and usability.+ You strive to effectively
communicate your findings through empathetic and thoughtful
analysis.+ You foster relationships with stakeholders to ensure
success.+ You are comfortable in defining and reporting out on the
progress of your tasks.+ You have a solid understanding of HCI, UI
and interaction design principles.+ 10 years experience with user
research of enterprise-level web applications and User-Centered
Design in an Agile SDLC.+ Basic understanding of accessibility in
web and responsive applications.+ Solid experience in documenting
and reporting out on user research studies.+ Rock solid
collaborative, professional, communication and interpersonal
skills.+ Ability to balance multiple priorities with acute
attention to details.+ This is not a coding role, a conceptual
understanding of HTML, CSS and JavaScript is desired.+ Bachelor's
degree, Master's degree or higher in Human-Computer Interaction
(HCI), Cognitive Sciences, Design, Information Science or
equivalent experience.+ Post-pandemic possible 10% travel required,
including international.+ Ability to present user research and work
samples of completed projects during interview process is
required.**_WTW may be subject to mandatory employment-related
COVID-19 vaccination requirements. Therefore, to the extent any
such mandates apply, you may be required to certify and provide
documentation of full vaccination against COVID-19 if you are hired
in the U.S. If you accept an offer from WTW and are subject to a
mandate but are unable or unwilling to be vaccinated because of
medical reasons or sincerely-held religious beliefs, you may
request a medical or religious accommodation. If you require an
accommodation, the Company will evaluate your request and work with
you to identify reasonable alternatives to vaccination, if
available._**EEO, including disability/vets
(https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/02/08093340/EEO-Policies-for-WTW-Careers-site-2022-2.pdf)
Keywords: WTW, Fort Lauderdale , Lead UX Designer, Other , Fort Lauderdale, Florida
Click
here to apply!
|