Branch Manager C12 (Bilingual/Spanish) Plantation Branch
Company: Citibank
Location: Fort Lauderdale
Posted on: June 24, 2022
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Job Description:
The Branch Manager SAFE Act is an intermediate management level
position responsible for providing full leadership and direction to
a team of employees in an effort to grow sales and client base in
coordination with the consumer sales team. The overall objective of
this role is to grow sales, build customer loyalty and recommend
the development of business strategies or initiatives and may
include the management of activities by external organizations, and
the direct management of individuals and sales
teams.Responsibilities:Administer branch sales, service, control
and management of human resourcesManage staff to ensure all
employees are clear on work priorities and activities, and maintain
high levels of customer serviceExecute planning and budgeting
activities to ensure branch annual goals are metConduct daily
huddles and communicate company goals, business strategies, new
initiatives, and expectations to all staffMonitor performance to
ensure branch metrics are met and appropriate action plans are in
place to enhance customer satisfactionOversee branch controls and
compliance, to effectively manage risk and ensure positive internal
audit ratingsIdentify training needs, identify career progression
opportunities and partner with staff to create professional
development plans as well as perform supervisory duties including
performance evaluations, compensation, hiring, disciplinary actions
and terminationsLead the recruitment/selection of staff across
sales and operations roles within the branch and
onboardingAppropriately assess risk when business decisions are
made, demonstrating particular consideration for the firm's
reputation and safeguarding Citigroup, its clients and assets, by
driving compliance with applicable laws, rules and regulations,
adhering to Policy, applying sound ethical judgment regarding
personal behavior, conduct and business practices, and escalating,
managing and reporting control issues with transparency, as well as
effectively supervise the activity of others and create
accountability with those who fail to maintain these
standards.Qualifications:5-8 years of relevant experience
requiredPrevious experience in banking or financial industry
preferredProven experience managing teamsConsistently demonstrates
clear and concise written and verbal communication
skillsConsistently demonstrates analytic skillsEducation:Bachelor's
Degree/University degree or equivalent experienceThis job
description provides a high-level review of the types of work
performed. Other job-related duties may be assigned as required.Job
Family Group: Consumer SalesJob Family:Branch SalesTime Type:Full
timeCiti is an equal opportunity and affirmative action
employer.Qualified applicants will receive consideration without
regard to their race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.Citigroup Inc. and its subsidiaries ("Citi")
invite all qualified interested applicants to apply for career
opportunities. If you are a person with a disability and need a
reasonable accommodation to use our search tools and/or apply for a
career opportunity review Accessibility at Citi.View the "EEO is
the Law" poster. View the EEO is the Law Supplement.View the EEO
Policy Statement.View the Pay Transparency PostingEffective
November 1, 2021, Citi requires that all successful applicants for
positions located in the United States or Puerto Rico be fully
vaccinated against COVID-19 as a condition of employment and
provide proof of such vaccination prior to commencement of
employment.
Keywords: Citibank, Fort Lauderdale , Branch Manager C12 (Bilingual/Spanish) Plantation Branch, Other , Fort Lauderdale, Florida
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