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Business Operations Specialist

Company: MASA MTS
Location: Fort Lauderdale
Posted on: June 22, 2022

Job Description:

MASA Global seeks out an Operations Specialist with an agile workstyle and growth mindset. This individual should have the drive to take on multiple projects combined with the flexibility to shift priorities and explore varying avenues of operational processes and procedures. If you enjoy being hands on from the ground up, this role could be the right fit for you.Key Role Functions

  • Business Strategy - partner with multiple departments to understand existing business processes, service lines and products; provide consistent in-depth reporting on project statuses and timelines
  • Operational Planning - take directives and explore methods and requirements to meet business processes; identifying potential roadblocks and brainstorming solutions
  • Project/Product Implementation - provide project/product support for change initiatives in the business; serve as primary liaison to IT team for system implementation requirements and enhancements
  • Training & Presentations - create process flows and RACI charts and present to internal stakeholders; compose communication for project/product updates; devise and document new process instructions
  • Administrative Assistance - data proofing and entry; document processing & electronic file storage management; provide relevant status reports on project timelines and current trends
  • System Design Support - collaborate with IT for new system requirements; provide first-level QA and UAT including relevant feedbackQualifications
    • Prior experience coordinating/managing multiple (10+) projects simultaneously
    • Prior new product implementation experience
    • Analytical mindset (Tableau & SQL exposure a plus)
    • Ability to present visually appealing complex processes to a variety of audiences
    • Solid understanding of business process requirements
    • Prior insurance industry experience a major plus
    • MUST be able to work onsite at our office Monday-Thursday (WFH on Fridays)

Keywords: MASA MTS, Fort Lauderdale , Business Operations Specialist, Other , Fort Lauderdale, Florida

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