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Client Services Specialist

Company: Team Horner
Location: Fort Lauderdale
Posted on: May 15, 2022

Job Description:

Job Description Position Summary The Client Services Specialist connects our sales and operations team. The position completes day-to-day operations processes detailed below. The ideal candidate will be self-motivated, energetic, possess a high level of initiative and superior organizational skills. This position would provide an opportunity for the right candidate to showcase a variety of skills, be a valuable part of our operations team, and a variety of growth opportunities. Primary Responsibilities --- Receive signed and completed sales orders from sales team and customers --- Enter completed order into accounting system the same business day --- Send sales order confirmations to the client and applicable sales team member the same day the order is entered into the system. --- Provide sales order packet to applicable associate for shipment or procurement. --- Post hard and soft ship dates on shipment calendar as orders are entered. --- Modify ship dates on calendar if notified of change --- Run credit cards for payment. --- Provide accounting with the transaction information and how to apply both check and credit card payments. --- Batch out at the end of the day and provide batch report to accounting each morning. --- Scan and email all approved invoices to Accounts Payable every Tuesday and Thursday. --- File invoices to appropriate folders. --- Answer phones and ensure no calls are missed --- Listen to the client---s needs and properly direct their call to the correct member of the team --- Other tasks as requested --- Check the voicemail each morning --- Run assigned weekly and monthly reports on applicable due dates --- Open office each morning and prepare the office for the day: o Make coffee and ensure snacks are out o Turn on music o Ensure the various work areas are tidy and well kept --- Order office supplies for both locations Other Requirements -- Positive, enthusiastic and flexible attitude -- Team player mentality -- Proficient in Microsoft Office -- Strong communication skills -- Strong organizational skills -- 1 year of experience within the construction industry is preferred -- 1 year of customer service experience is preferred -- Ability to multitask Compensation & Benefits -- Participation in the Team Horner Employee Stock Ownership Plan -- Tuition reimbursement -- Ongoing industry training -- Yearly performance and long service awards and events -- Paid time off: Holiday, Vacation and Personal -- Health, dental and vision insurance offered -- Short/Long-Term disability insurance offered -- 401K and Roth offered -- Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks, and many other great incentives -- Friendly and positive work environment -- Merchandise discounts ---and so much more Company Description For over 50 years, Team Horner has been the premier independent manufacturer and distributor of pool equipment to pool and spa professionals in Florida and worldwide. Team Horner provides an extensive range of swimming pool products to satisfy every project and also offers complete business solutions to help our customers grow and prosper. Team Horner values its employees because it is through our amazing staff that we are able to provide superior service to our customers. It is this fostering environment that has resulted in Team Horner being the recipient of numerous Florida Psychological Association---s Psychologically Healthy Workplace Awards and being named a Sun-Sentinel TOP WORKPLACE 2019. We live by our values of: Working Together, Growing Together, Winning Together To learn more about our company visit http://www.teamhorner.com/

Keywords: Team Horner, Fort Lauderdale , Client Services Specialist, Other , Fort Lauderdale, Florida

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