Company: LMC, A Lennar Company
Location: Fort Lauderdale
Posted on: January 16, 2022
Our Company: The Whitney Apartments
At LMC, it's all about the team. LMC is a very special place to
work, largely because of the people who work here. Our company
culture is infused with spirit, enthusiasm, passion, and vitality.
From high-rise buildings to garden-style communities to restoring
historic locations, LMC Construction is proud of its adaptive
approach, its dedication to sustainability, and its commitment to
building great neighborhoods for people to call home. Above all
else, we are committed to quality, communication, and integrity.
Sure, we map out blueprints and communities, but we also map out
careers. Hope you are looking for opportunities at one of the
country's leading apartment developers and one of the top 2019 Best
Place to Work in Multifamily, because here they come.
Summary of Position:
Executes the community's marketing, leasing, and renewal strategies
to achieve occupancy, revenue, and resident retention goals by
performing all activities related to leasing to new residents,
providing resident satisfaction throughout the term of the lease,
and securing resident lease renewals.
Principal Duties and Responsibilities:
Performs all sales and leasing activities to achieve the
community's revenue and occupancy goals by greeting and qualifying
prospective residents, conducting community tours and showing
apartment homes, processing applications, credit screening, and
criminal background checks, preparing the lease and move-in
package, and ensuring a smooth resident move-in and lease
Stays informed about current market and competitor conditions that
may impact the community's occupancy and sales results, develops
and implements short- and long-term marketing plans and goals to
sustain occupancy, and follows the community's established policies
related to concessions, specials, and other programs to boost
Uses the on-site community management software application
(OneSite) to track apartment home availability, record traffic and
leasing activities, manage resident and future resident's data, and
capture critical demographic and other information about existing
and future residents.
Ensures that the community meets LMC's standards by daily
inspecting the marketing corridor and leasing tour, communicating
maintenance and upkeep needs to the community's maintenance team,
merchandising and ensuring physically appealing models and
amenities, and preparing the leasing office for daily leasing
Follows-up with future guests and new residents to ensure
satisfaction by sending e-mail, thank-you notes, and cards or
making telephone calls or other contacts to finalize decisions to
lease and/or renew.
Executes activities in support of the community's lease renewal
program by preparing lease renewal letters and packages for
residents, meeting with and contacting renewing residents in
advance of move-out dates, and ensuring that lease renewal
documents are signed and implemented on time.
Responds quickly and courteously to resident concerns and
questions, and takes prompt action to solve problems and/or
document and convey resident or other requests to the appropriate
Completes various accounting, financial, administrative
Follows established policies and procedures by monitoring and
ensuring compliance with regulatory requirements, organizational
standards, and operational processes related to area of
responsibility and reporting violations or infractions to
Practices proper safety techniques in accordance with LMC,
community, and departmental policies, procedures, and standards by
immediately reporting any mechanical or electrical equipment
malfunctions, Associate/visitor/resident injuries or accidents, or
other safety issues to appropriate individual.
Identifies areas for improvement and offers suggestions and
recommendations to improve efficiency and productivity.
Keeps abreast of current changes in technology, processes, and
standards within the industry and area of responsibility by
attending internal and external training classes, research and/or
subscribing to the internet or other professional publications, or
utilizing other appropriate method to obtain business and
professional information, and applies knowledge and practices to
area of responsibility.
Ability to keep sensitive information highly confidential at all
Education and Experience Requirements:
High School Diploma or General Equivalency Diploma is required.
Bachelor's degree in business is preferred.
Minimum of one to two years of experience in leasing, sales, or
marketing that demonstrates customer service background sufficient
to resolve customer complaints.
Demonstrated ability to read, write, and communicate effectively to
comprehend and complete legal documents, sell and explain apartment
amenities, and answer questions regarding residency.
Proficiency in executing sales skills, such as generating sales
leads, conducting sales presentations, qualifying prospects, and
Literate with computerized financial and word processing
Demonstrated mathematical and analysis skills necessary to add,
subtract, multiply, and divide numbers, decimals, and fractions,
and calculate percentages in order to complete, understand and
interpret financial records, budgets, and other fiscal reporting
Proficiency and fluency in using the internet for marketing,
advertising, and sales-related circumstances, including using
Craig's List, Google and other search engines, and navigating the
internet and websites.
Must have a valid state approved driver's license.
This is a position which requires the Leasing Professional to
frequently walk, stand, and climb stairs in/around apartment homes,
models, and apartment communities. Must also have the ability to
operate an automobile, operate computer equipment, speak, hear,
bend, stoop, reach, lift, and move and carry up to 20 lbs. Finger
dexterity is necessary. Rare or regular travel may be required to
assist other apartment communities as needed, attend training
classes, business meetings, or other situations necessary for the
accomplishment of some or all of the daily responsibilities of this
position. Must be able to work inside and outside in all weather
conditions (rain, snow, heat, hail, wind, sleet).
Associates must be able to work a flexible schedule, which includes
shifts during evenings, weekends and holidays.
Arrive to work on time.
Follow directions from a supervisor.
Interact well with co-workers.
Understand and follow posted work rules and procedures.
Accept constructive criticism.
This description outlines the basic responsibilities and
requirements for the position noted. This is not a comprehensive
listing of all job duties of the Associates. Duties,
responsibilities and activities may change at any time with or
Keywords: LMC, A Lennar Company, Fort Lauderdale , Leasing Professional, Other , Fort Lauderdale, Florida
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