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Renewals and Retention Specialist

Company: Bitdefender
Location: Fort Lauderdale
Posted on: January 15, 2022

Job Description:

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, business, and government environments, Bitdefender is the industry's trusted expert for eliminating threats, protecting privacy and data, and enabling cyber resiliency. With deep investments in research and development, Bitdefender Labs discovers 400 new threats each minute and validates 30 billion threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 150 of the world's most recognized technology brands. Founded in 2001, Bitdefender has customers in 170 countries with offices around the world.
We are currently seeking a Renewals and Retentions Specialist. This role will start remote and then return to the office in time.
Responsibilities of the role:

  • Meet assigned targets for profitable sales volume and strategic objectives in assigned segment and partner accounts
  • Sells through partner organizations to end users in coordination with partner sales resources
  • Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary Bitdefender resources and partner personnel
  • Continuously leverages the assigned managed segment and territory in order to find new opportunities
  • Increases sales and relationships with our resellers within the territory by training, developing new accounts, creating sales opportunities, and working to close solution sales
  • Channel enablement in the "low touch" partners:
  • Stimulates business growth with current partners by maintaining and continuously developing the partner ecosystem
  • Coordinates the involvement of Bitdefender personnel, including support, service, and management resources, in order to meet partner performance objectives and partner expectations
  • Responsible for implementing sales policies, partner programs, discounts and promotions in the allocated segment
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis
  • Drives adoption of company programs among assigned partners
  • Establishes trust and build strong business relationships with our Partner community to help determine appropriate sales approach
  • Proactively recruits new qualifying partners
  • Ability to develop territory growth plans in collaboration with channel partner, as well as forecasting revenue projections on a monthly/quarterly basisSkills and experience required for this role:
    • 2+ years of experience within Renewal Management and/or Account Management and/or Customer Success
    • Experience with working resellers/partners in a high-level environment
    • Strong negotiation skills with experience driving contracts to completion on time
    • Experience in a quota-carrying sales role with proven achievement
    • Ability to react and adapt to potential rapid shifts in priorities
    • Ability to project manage the renewal cycle, pulling in necessary resources

Keywords: Bitdefender, Fort Lauderdale , Renewals and Retention Specialist, Other , Fort Lauderdale, Florida

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