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Community Liaison

Company: CareerSource Broward
Location: Fort Lauderdale
Posted on: January 15, 2022

Job Description:

Here's an exciting opportunity to join the Summer Youth Program (SYEP) and impact the lives of youth in Broward County. The Community Liaison serves as the primary point of contact for the program in the absence of the Program Manager. Position interacts with program participants, parents, staff and work locations to help to prevent, identify and bring issues to program leadership at the earliest point possible. Starting salary based on education and experience.

HOW TO APPLY:

All applicants must have a CareerSource Broward (CSBD) candidate account. To apply for the selected position, please create an account or log in to your existing candidate account. Applicants are required to submit the documents listed on the account page in order to be considered for current CSBD vacancies. Only candidates selected for interview will be contacted.

Job Requirements:

Provide program follow-up, reporting and guidance to the SYEP staff in the absence of the Program Manager.
Conduct site and employer visits as assigned by the Program Manager, documenting outcomes and making recommendations regarding employer participation.
Maintain program records on contractors in accordance with local, State and Federal guidelines. Update and maintain reports and databases to track needed information. File and retrieve agency documents, records, and reports.
Serve as a community contact and administrative support for Summer Youth Program operations. Provide information to community (parents, employers, participants and others), regarding program and requirements, policies, procedures, changes, forms, and other information as needed.
Assist with registration, provide follow-up on identified worksites and in coordinating worksite placements for Summer Youth Program. Provide administrative support during the job development process as needed.
Prepare responses to correspondence, inquiries, complaints, and information requests as needed. Prepare and assist in the preparation of a variety of reports as required, including reports for funding source.
Assist with client issues, complaints, and assist in resolving grievances associated with assigned program providers. Provide follow-up on program issues as assigned and report and document outcomes.
Provide information and assistance to various CareerSource Broward (CSBD) and provider groups regarding the Summer Youth program.
Provide general administrative support to the Summer Youth Program Manager and Department Head in relation to all facets of the Summer Youth Employment Program.
Follow-up with Worksite Monitors regarding employer and youth issues as directed by Program Manager.
Report to Program Manager on employer site issues as they arise and ensure compliance with contracts and federal, state and local regulations.
Track youth participation in the program and ensure that all youth in the SYEP have completed the necessary documentation and requirements prior to placement on worksites.
Assist in the coordination of program activities for the SYEP program components with other support services agencies in the county.
Perform research on youth service issues as needed.
Assist/coordinate activities with other CSBD departments and staff as needed.
Participate in agency's quality improvement initiatives by continually focusing on improving customer service within the Summer Youth Program.
Communicate with coworkers, management, staff, clients, the general public, and others in a courteous and professional manner.
Conform with and abide by all regulations, policies, work procedures, and instructions.
Respond promptly when returning telephone calls and replying to correspondence, emails, and faxes.
Perform other duties as assigned.
This is a grant-funded position and is subject to the terms and duration of the grant for the Summer Youth Program.

Keywords: CareerSource Broward, Fort Lauderdale , Community Liaison, Other , Fort Lauderdale, Florida

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