Ambassador - The Ritz-Carlton, Fort Lauderdale - (21152272)

Company: Marriott International, Inc.
Location: Fort Lauderdale
Posted on: January 15, 2022

Job Description:

Live Fully at Marriott International - #1 Leader in Hospitality .

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

The Ritz-Carlton, Fort Lauderdale, located at 1 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL , 33304 is currently hiring a Ambassador.
Responsibilities include:
Verify that guest preferences and expectations are understood and addressed by all property departments. Provide personalized service and attention to all guests in a professional and refined manner. Make decisions that will assist in problem resolution while maintaining a strong and productive relationship with all departments of The Reserve. Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.






Apply now at : jobs.marriott.com/marriott/jobs/21152272?lang=en-us


Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Marriott International, Inc., Fort Lauderdale , Ambassador - The Ritz-Carlton, Fort Lauderdale - (21152272), Other , Fort Lauderdale, Florida