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Junior Trust Relationship Manager

Company: First Horizon Bank
Location: Fort Lauderdale
Posted on: October 11, 2021

Job Description:

SUMMARY

Develops and maintains new and existing accounts in accordance with governing documents, regulations and client expectations.  Regularly interfaces on a professional and credible basis with high net worth and entrepreneurial prospects, clients, attorneys, CPAs, investment professionals, and bankers to ascertain their ever developing needs, sources service solutions, and expands relationships.  Incumbent may be responsible for handling account relationships that typically generate aggregate fee income in the $250,000 to $1 million range.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provides a substantially reduced amount of assigned group of clients with a high level of service in various Trust (adhering to the trust document and fiduciary responsibility of the trustee) or Investment Management Accounts along with providing administrative support to a Senior Trust Relationship Manager.

  • Responsible for meeting quantitative sales goals, acquiring knowledge needed to make appropriate recommendations to clients, identifying opportunities for cross-selling and account additions. Refers financial planning opportunities to appropriate personnel
  • Implements calling program in order to retain and expand assigned client relationships
  • Engages in the development of new business by actively participating in professional organizations, community activities, social/ business events, joint calling with bankers, and prospect calling
  • Analyzes non-routine requests and research administrative account issues
  • Performs authorized account transactions in accordance with account documents, laws, regulations and internal procedures
  • Prepares supporting documentation for account administration activity and verifies accuracy of completed transactions
  • Conducts annual account administrative reviews, and participates with portfolio manager regarding the regulatory mandated Reg 9 investment reviews; provides specialized client reports
  • Presents to the Trust Management Committee to provide background, insight and recommendations regarding prospective account opportunities, new assets and fee negotiations
  • Communicates with relationship managers, outside vendors, service partners and other professionals as necessary to formulate solutions to specific client needs
  • Explains the bank’s services, level of expectations, and negotiates fees with prospective clients
  • Verifies account computer records to ensure conformance to account documents and client expectations
  • Manages cash flow and notifies portfolio and relationship manager of current or anticipated overdrafts
  • Monitors completion of scheduled events (e.g. relationship reviews, reports, ticklers, etc.)
  • Performs all other duties as assigned

 

SUPERVISORY RESPONSIBILITIES
  1. No supervisory responsibilities
  2. Assists with directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
  3. Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

  • Bachelor (4-year college) degree 
  • Minimum of 4 years of trust administrative support to Senior Trust Relationship Manager along with some direct interaction with client servicing process.
  • Trust interpretation, discretionary distribution process and basic investment knowledge.

 

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite

 

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

Keywords: First Horizon Bank, Fort Lauderdale , Junior Trust Relationship Manager, Other , Fort Lauderdale, Florida

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