Network / Telecom Manager
Company: DHL Express
Location: Fort Lauderdale
Posted on: September 17, 2021
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Job Description:
The Network & Telecom Implementation Manager provides the
overall coordination, status reporting, and stabilization of
Network and Telecom Services across the company (with emphasis on
mobility and fixed line charges). More importantly, the individual
will drive the network transformation towards SDWAN and telephony
services to Skype/Teams Unified Communication platform. The
implementation manager will provide these services across all
sites, collaborate closely with the Site Implementation manager to
ensure these services are provisioned and fit site needs based on
business requirements. The Implementation Manager is responsible
for the delivery of consistently successful cost containment and
service improvement initiatives.
Tasks:
- Maintain overall inventory of telephony and networking services
deployed, coordinate resolution of issues through internal or
external vendors, and plan replacement of equipment and parts.
- Be up to date in the latest developments in telecommunication
technology. Ensure open line of communication with vendors on new
products and upgrades
- Develop and document network and telecommunications policies and
procedures and its best practices for the company
- Ensure continuous feedback is established with key stakeholders
around quality of service delivered and offerings provided
- Develop short-term and long-term plans for increasing or
improving capabilities, and updating equipment in order to provide
better telecommunications
- Establishes and implements program or project management
processes and methodologies to ensure network and telecom
capabilities are delivered on time, within budget, and in adherence
with service level agreements and in line with operational
standards and expectations
- Standardizes project delivery through onboarding requirements and
key task checklists to ensure consistency of key milestone tracking
and proper business handover/acceptance criteria
5-7+ years of Hands-on IT Telecommunication & Network
experience
No prior Management experience required (Would be a plus)
Networking - How to deploy Network, Switch, Router, SDWAN (Cisco),
etc.
Experience taking IP/Telephony environment over to Skype/MS Teams
(ie: Microsoft Teams Implementation)
Keywords: DHL Express, Fort Lauderdale , Network / Telecom Manager, Other , Fort Lauderdale, Florida
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