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Network / Telecom Manager

Company: DHL Express
Location: Fort Lauderdale
Posted on: September 17, 2021

Job Description:

The Network & Telecom Implementation Manager provides the overall coordination, status reporting, and stabilization of Network and Telecom Services across the company (with emphasis on mobility and fixed line charges). More importantly, the individual will drive the network transformation towards SDWAN and telephony services to Skype/Teams Unified Communication platform. The implementation manager will provide these services across all sites, collaborate closely with the Site Implementation manager to ensure these services are provisioned and fit site needs based on business requirements. The Implementation Manager is responsible for the delivery of consistently successful cost containment and service improvement initiatives.


- Maintain overall inventory of telephony and networking services deployed, coordinate resolution of issues through internal or external vendors, and plan replacement of equipment and parts.

- Be up to date in the latest developments in telecommunication technology. Ensure open line of communication with vendors on new products and upgrades

- Develop and document network and telecommunications policies and procedures and its best practices for the company

- Ensure continuous feedback is established with key stakeholders around quality of service delivered and offerings provided

- Develop short-term and long-term plans for increasing or improving capabilities, and updating equipment in order to provide better telecommunications

- Establishes and implements program or project management processes and methodologies to ensure network and telecom capabilities are delivered on time, within budget, and in adherence with service level agreements and in line with operational standards and expectations

- Standardizes project delivery through onboarding requirements and key task checklists to ensure consistency of key milestone tracking and proper business handover/acceptance criteria

5-7+ years of Hands-on IT Telecommunication & Network experience

No prior Management experience required (Would be a plus)

Networking - How to deploy Network, Switch, Router, SDWAN (Cisco), etc.

Experience taking IP/Telephony environment over to Skype/MS Teams (ie: Microsoft Teams Implementation)

Keywords: DHL Express, Fort Lauderdale , Network / Telecom Manager, Other , Fort Lauderdale, Florida

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