Company: MVW Services Corporation
Location: Fort Lauderdale
Posted on: May 3, 2021
Are you ready to grow your dream career while making others'
vacation dreams come true? Marriott Vacations Worldwide is a world
premier organization for Vacation Ownership with resorts at
destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true.
Currently offering $1,000 SIGN ON BONUS! $500 paid at
30 days and $500 paid at 90 days of employment
Assign room according to guest request and preferences whenever
possible. Pre-register designated guests and prepare key packets.
Organize and coordinate check-in/pre-registration procedures for
arriving groups. Review/Track/Accommodate requests for
room/check-out changes when possible; communicate status to
appropriate staff. Confirm reservations and cancellations. Review
out-of-order rooms daily. Ensure rates match market codes and
document exceptions. Verify and adjust billing for guests. File
guest paperwork or documentation. Set up/process all guest
check-ins/check-outs. Activate room keys. Secure valid payment.
Identify any over-commitments. Perform duplicate reservation
checks; block rooms. Run daily reports. Follow up with guests to
ensure their requests or problems have been met to their
satisfaction. Receive, record, and relay messages accurately,
completely, and legibly.
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company
Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist
individuals with disabilities; thank guests with genuine
Speak with others using clear and professional language; prepare
and review written documents accurately and completely; answer
telephones using appropriate etiquette.
Coordinate tasks and work with other departments.
Serve as a departmental role model.
Develop and maintain positive working relationships with others;
support team to reach common goals.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS
Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant
Available to work a flexible schedule including evenings,
weekends, and holidays.
Perform other reasonable job duties as requested by
Marriott Vacations Worldwide is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
Keywords: MVW Services Corporation, Fort Lauderdale , Controller, Other , Fort Lauderdale, Florida
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