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Engineering Director

Company: Hard Rock
Location: Fort Lauderdale
Posted on: May 3, 2021

Job Description:

Overview

The Director of Engineering is responsible for the overall operation of property facilities and maintenance, including overseeing the building structure, all mechanical and electrical equipment systems, and related maintenance in accordance with standards and quality programs. While leading the engineering team, this position is also responsible for recommending the department's budget/capital expenditures and managing expenses.

Responsibilities
  • Create performance expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and timetables.
  • Lead, direct, and manage all department operations. Maintain regular presence throughout the department.
  • Communicate with leaders regarding issues, risk, and liability concerns, or other important business matters.
  • Ensure the proper handling, maintenance, storage, and security of all department equipment.
  • Oversee the operation of all equipment, furnishings, systems, and related building components of the property.
  • Develop and execute all property preventive maintenance programs and maintain effective programs for energy efficiency.
  • Ensure high operational up time for property equipment by completing work orders in a timely manner.
  • Conduct daily property walk-throughs to proactively assess the safety and efficiency of facilities and maintenance operations; physical structure; mechanical, electrical and HVAC systems; and other related items.
  • Oversee completion of all routine maintenance on public space, function space, outlets, back of house areas, and external space and verify completion of repairs, replacement, and renovations throughout the property.
  • Establish and maintain par levels for all tools and equipment to allow for immediate correction of maintenance issues and reduce down time.
  • Maintain accurate records of repairs, preventive maintenance, equipment tests, meter readings, and other activities.
  • Participate in the budget and capital plan development. Monitor cost reports for department on an ongoing basis.
  • Oversee procedural aspects of the property's engineering and facilities department.
  • Regularly inspect property, including rooms, outlets, and amenities, to ensure adherence to standards.
  • Communicate regularly with General Manager and Executive Committee regarding maintenance issues, new procedures, liability concerns, cost efficiency systems, or other property business.
  • Ensure physical property and services comply with regulations regarding safety, security, and property quality standards.
  • Establish and oversee property emergency and applicable safety programs in accordance with required laws.
  • Manage all property projects related to construction, renovation, facility repair, decoration, and capital expenditures.
  • Ensure compliance with building and safety codes, and other regulations. Work with local building code officials as required.
  • Investigate safety issues by interviewing those involved in the accident/incident to determine causes and recommend solutions.
  • Conduct training for other operating departments on the safe and efficient use of equipment and energy in the property.
  • Review contracts and negotiate revisions, changes, and additions with vendors, consultants, clients, suppliers, and contractors.
  • Manage relationships with vendors; assist in negotiating agreements.
  • Ensure quality and timeliness of work performed by contracted vendors.
  • Create department budget to include resource quantities, costs, and expenses.
  • Prepare and execute business plans to ensure the maximization of department performance.
  • Create and develop goals and operational strategies for the operations that are aligned with the Hard Rock brand. Communicate the role that each employee has in their achievement and ensure accountability.
  • Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly.
  • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.
  • Protect and enhance the value of property assets through appropriate programs and maintenance. Evaluate condition of equipment and property and conduct analysis for capital expenditure needs.
  • Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio.
  • Attract and select the best talent available from inside or outside the organization.
  • Develop and implement strategies to retain staff.
  • Train, coach, and counsel managers, supervisors and employees to achieve their career goals and maximize their potential.
  • Monitor and evaluate staff performance and deliver recognition and rewards.
  • Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance.
  • Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities.
  • Participate in and ensure Sound Checks are being conducted in department.
  • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality.
  • Resolve guest complaints and implement changes to prevent future issues.
  • Monitor quality assurance program scores and guest feedback. Take corrective action when necessary.
  • Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.
  • Present a professional image to employees, guests, clients, owners, and investors.
  • Serve as a member of the property's Executive Committee.
  • Perform duties in accordance with and ensure compliance with property management agreement and other requirements and regulations.
  • Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented.
  • Maintain confidentiality of guest, employee, and company information.
Qualifications
  • 8+ years experience in engineering and hospitality management. Luxury hotel experience preferred.
  • Degree/diploma in Engineering or related field, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position.
  • Thorough knowledge of all matters relating to the proper administration and operation of hospitality engineering operations.
  • Thorough knowledge of all types of mechanical equipment, such as chillers, boilers, water treatment, and refrigeration; plumbing; and electrical systems.
  • Experience in office procedures, material ordering, and data tracking systems.
  • Experience in construction and blueprint reading.
  • Overall knowledge of occupational safety, building, and sanitation laws.
  • Experience in property openings, preferably both new build and conversion.
  • High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
  • Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
  • Strong communication and listening skills and excellent speaking, reading, and writing ability.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization.
  • Ability to perform complex quantitative calculations or reasoning.
  • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.
  • Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).
  • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
  • Fluency in English: additional languages preferred.
  • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
  • Ability to sit for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Ability to obtain impressions through the eyes.
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
  • Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms.
  • Ability to turn or twist body parts in a circular motion.
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
  • Ability to operate potentially hazardous equipment.
Additional Details
  • Deep understanding of lifestyle hotels.
  • Self-starter with an entrepreneurial spirit and strong organizational skills
  • Must meet legal requirements for any required licensing.
  • Ability to work evenings, weekends, and holidays, as needed.

Keywords: Hard Rock, Fort Lauderdale , Engineering Director, Other , Fort Lauderdale, Florida

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