HCHFL_PATIENT ACCESS REP - PDP_8530

Company: Holy Cross Hospital
Location: Fort Lauderdale
Posted on: April 10, 2021

Job Description:

Position Purpose:

Employment Type: Part time Shift: Day Shift Description:

• Obtains accurate demographic information, appropriately selecting or assigning a Medical Record Number.
• Obtains insurance information and copies/scans both sides of insurance cards.
• Being mindful of COBRA rules and regulations, does not discuss payment, insurance or money issues with Emergency Room patients prior to medical screening by the appropriate Medical care giver.
• Refers Emergency patient inquiries regarding payment of insurance issues to the Supervisor/ Head nurse in ER if not available.
• Obtains authorization from primary care physician, insurance company or workers compensation carrier and enters information into computer, selecting accurate insurance plan codes according to the insurance plan master.
• Ensures confidentiality is not compromised when handling patient charts, records and other information, including employee, departmental and administrative information.
• In compliance with Medicare regulations, initiates MSP questionnaire and obtains response from patient, questioning liability on all trauma and accident cases, and assigns appropriate Financial class and prints/scans a copy for file.
• Reviews face sheets for errors and makes corrections before forwarding work. Reprints new face sheets and redistributes accordingly.
• Makes sure protocol is followed on all roll over accounts that become admitted or become observation registrations and has an approval from Case Management/ or administration for all transfers coming into hospital registration areas.
• Performs bed-side registration of entire registration/financial counseling process for patients brought to ER via ambulance or admitted to a floor.
• Provides back up for Maternity coordinator, MRI/CT, ER and Admitting areas of Registration. Is cross trained in all areas of registrationMinimum Qualifications:
  • Prefer Associates degree or process of obtaining one; required high school diploma or equivalent. Must possess excellent customer service skills and communication skills. Must possess organization ability. Trinity Health's Commitment to Diversity and Inclusion Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Keywords: Holy Cross Hospital, Fort Lauderdale , HCHFL_PATIENT ACCESS REP - PDP_8530, Other , Fort Lauderdale, Florida