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Veterans Preferred - Help Desk (Onsite)

Company: MODIS
Location: Fort Lauderdale
Posted on: April 5, 2021

Job Description:

Military Veterans are Encouraged to Apply. Modis is hiring for a Help Desk support position, on a contract to hire basis. This Help Desk support position will have the opportunity to work for a growing team in the logistics industry. A brief synopsis of the role's responsibilities is listed below: 3+ years of progressing enterprise help desk support experience Advanced skills with Microsoft Office products, including Teams. Proficient with help desk software, databases and virtual cloud environments. Advanced skills in hardware, including repair and the ability to troubleshoot and communicate hardware issues. Intermediate networking experience. Technical experience working in a call center environment or on-site field support. High level of customer service, communication and analytical skills with the ability to multi-task in a fast paced environment. Experienced with prioritizing team work load, provide technical direction and training to level 1 support staff. Exposure to AWS Workspaces. Troubleshoot Level I and Level II tickets for PC, server, mainframe applications and hardware. Update and document via ticketing system Maintain accurate asset and peripherals inventory Chain of custody documentation Assist with various IT departments as needed e.g. Networking, Security, etc Modis takes great pride in finding an excellent match between our clients and candidates. We do so by treating each challenge as unique and every candidate as an individual. Our expertise is derived from 20 years of delivering world class IT staffing services to Fortune 1000 and mid-market companies in the US, Canada, and Europe. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records

Keywords: MODIS, Fort Lauderdale , Veterans Preferred - Help Desk (Onsite), Other , Fort Lauderdale, Florida

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