FortLauderdaleRecruiter Since 2001
the smart solution for Fort Lauderdale jobs

Client Solutions Specialist II

Company: Cox Automotive
Location: Fort Lauderdale
Posted on: February 25, 2021

Job Description:

Primary Location: Fort Lauderdale, FL, Fort Lauderdale, FL, USADivision: Cox AutomotiveJob Level: Individual ContributorTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 202100493 The Client Solutions Specialist II will be responsible for incremental business growth for their assigned targeted areas.---- This position partners with the field sales teams in creating a strategy to achieve this goal.-- The Client Solutions Specialist will educate customers on the Manheim Express Marketplace, and actively seek opportunities to grow the relationship by consistently outstanding service that will meet the dealer's business needs.------The Client Solutions Specialist II will manage assigned customer relationships for Manheim Express customers with the goal of providing a personalized experience.-- The Client Solutions Specialist will ensure that we deliver a personalized, low-effort, positive experience to our dealer customer by proactively collaborating with field sales teams, other Manheim companies, customers and local auction departments in order to ensure that customers' expectations are met or exceeded.----Primary Duties:

  • Reviews customers' performance and recommends solutions for improving conversion rate and/or market share.
  • Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.
  • Locate, start, move, inspect, and return vehicles on dealer's lots safely.
  • Understand basic NAAA frame/structure guidelines as well as common vehicle condition flaws and how to identify them.
  • Perform basic mechanical checks on vehicles including, powertrain, drivetrain, and electrical components.
  • Understand basic vehicle valuation methods and guide dealers on GFB and floor pricing.
  • Develop and strengthen relationships with dealers over the phone, online, at the auction through planned contact and meetings.
  • Partners with sales in educating, selling and training customers on Manheim Express products and services.
  • Collaborates with customer account team to identify opportunities for growth.
  • Generates leads to other channels (Next Gear, notification of newly registered dealers to sales, etc.)
  • Collaborates with Sales to plan, execute, and follow-up on targeted accounts.
  • Utilizes SalesForce.com for reporting, lead input and customer performance reviews.
  • Inform and educate dealers of changes in auction policies and procedures.
  • Demonstrates professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim.
  • Functions as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience.
  • Works with manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction and service levels.--
  • Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such.-- Actively participate in support of all safety activities aligned with Safety Excellence.
  • Performs other duties as assigned by management.--Qualifications:
    • High School Diploma/GED required.
    • 3+ years of experience in related field.
    • Must have a valid driver's license and a safe driving record.
    • Effective communication (written and verbal) and interpersonal skills required.
    • Ability to engage customers in a consultative manner.
    • Motivated and ability to work with remote supervision.
    • Solid computer skills, including ability to use Internet and MS Office effectively.
    • Ability to adapt to and work effectively within a constantly changing environment.
    • Excellent customer service and problem-solving skills required.
    • Ability to perform repetitive tasks; manual dexterity.
    • Vision abilities required include close, distance and depth perception.
    • Ability to sit, stand or walk for prolonged periods of time.-- Ability to bend, stoop, squat, or kneel; ability to lift and hold at least 10lbs at waist level for an extended period of time; ability to lift up to 30lbs.
    • Exposure to moderate noise level, may be exposed to fumes and odors.--
      Who We AreAbout Cox AutomotiveThere's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.--About Cox-- We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. --Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.-- We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.-- We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.------ Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations:-- Cox accepts resumes only from agencies with which we formally engage their services.---- Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Automotive, Fort Lauderdale , Client Solutions Specialist II, Other , Fort Lauderdale, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


RRT
Description: Our Story: Fusion isn't just a job it's a lifestyle. Our actions are rooted in ensuring everyone we touch has a better life. Here, we don't just work hard and play hard every day we do it with a purpose. (more...)
Company: Fusion Medical Staffing
Location: West Palm Beach
Posted on: 03/7/2021

Local CDL-A Owner Operator Truck Driver
Description: CDL-A OWNER OPERATOR TRUCK DRIVER JOBSOwner Operators Enjoy Daily Home Time Stable Freight If you are a CDL-A owner operator truck driver and are looking for a stable, local opportunity, Florida Rock (more...)
Company: Florida Rock & Tank Lines, Inc.
Location: Opa Locka
Posted on: 03/7/2021

Dispatcher
Description: Job Description: br br Dispatcher br br At Cargobot, we are dedicated to supplying the best app and online freight logistics experience along with excellent customer service to the thousands of (more...)
Company: Cargobot
Location: Miami
Posted on: 03/7/2021


Credit Supervisor
Description: Compensation up to 85,000 br Job Description: ul li Monitor daily activities to ensure the team is operating efficiently and within the defined guidelines li Attend
Company: StevenDouglas
Location: Dania
Posted on: 03/7/2021

COOK I
Description: Job SummaryInformacin disponible en espaol a continuacin.A Cook is responsible for preparing all food items based on standardized recipes for the Cafe Room Service Employee Cafeteria and Banquets while (more...)
Company: Aimbridge Hospitality
Location: West Palm Beach
Posted on: 03/7/2021

CDL Drivers: Find The Best Trucking Job
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available
Company: Live Trucking
Location: Loxahatchee
Posted on: 03/7/2021

Line Cook
Description: We are excited to start resuming dining operations, while adhering to the recommendations of the CDC and local public health authorities. We are fully committed to the safety and well-being of our guests (more...)
Company: Cooper's Hawk Winery & Restaurants
Location: Opa Locka
Posted on: 03/7/2021

Dishwasher
Description: We are excited to start resuming dining operations, while adhering to the recommendations of the CDC and local public health authorities. We are fully committed to the safety and well-being of our guests (more...)
Company: Cooper's Hawk Winery & Restaurants
Location: Miami
Posted on: 03/7/2021

Med Tech/Med Lab Tech
Description: Med Tech/ Medical Lab Technician - Travel MLTtrustaff currently has a travel position available for a Medical Lab Technician. This assignment is for an immediate start with a reputable facility seeking (more...)
Company: trustaff
Location: Loxahatchee
Posted on: 03/7/2021

Public Safety Officer I (2 positions available)
Description: Job Title: Public Safety Officer I 2 positions available Location: North CampusRegular/Temporary: RegularFull/Part Time: Full-TimeJob ID: 1001054Job DetailsJob FamilySTAFF - Support Non-Exempt SNE Grade06Salary (more...)
Company: Miami Dade College
Location: Miami
Posted on: 03/7/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Fort Lauderdale RSS job feeds