Customer Service Representative (Remote)
Posted on: February 20, 2021
Remote - Customer Service RepresentativeThe main function of a
customer service representative is to interact with customers to
provide information in response to inquiries about products and
services and to handle and resolve complaints. A typical customer
service representative is responsible for determining the client's
issue, offer possible solutions, or providing follow-up as needed.
Customer service agents may be inbound, outbound, or a combination
- Resolve customer service or billing complaints by performing
activities such as exchanging merchandise, refunding money, and
- Contact customers to respond to inquiries or to notify them of
claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments
for further investigation.
- Keep records of customer interactions and transactions,
recording details of inquiries, complaints, and comments, as well
as actions, that are taken.Schedule:
- Full-time (40 hours a week)
- Mon-Fri -7am-6pm
- $13-15/hr About Aerotek:We know that a company's success starts
with its employees. We also know that an individual's success
starts with the right career opportunity. As a Best of Staffing
Client and Talent leader, Aerotek's people-focused approach yields
competitive advantage for our clients and rewarding careers for our
contract employees. Since 1983, Aerotek has grown to become a
leader in recruiting and staffing services. With more than 250
non-franchised offices, Aerotek's 8,000 internal employees serve
more than 300,000 contract employees and 18,000 clients every year.
Aerotek is an Allegis Group company, the global leader in talent
solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Fort Lauderdale , Customer Service Representative (Remote), Other , Weston, Florida
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