Patient Navigation Representative for Call Center
Company: Holy Cross Hospital
Location: Fort Lauderdale
Posted on: January 12, 2021
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Job Description:
Position Purpose:Employment Type: Full time
Shift:Description:Exhibits proficiency in all aspects of scheduling
and pre-certification.Pre-registers and pre-certifies outpatients
by obtaining necessary, accurate financial and demographic
information.Consistently exhibits excellence in patient/customer
service.Demonstrates knowledge and ability to operate various types
of office equipment.Consistently completes all assigned tasks.Works
as a positive team member to support and increase overall
efficiency of the department.Minimum Qualifications:High School
diploma or equivalent is required.Excellent communication skills
required.Ability to multi-task required.Knowledge of Call Center
phone systems and registration/insurance verification is
preferred.Working knowledge of medical terminology is
required.Proficiency in computer skills and experience with
computerized scheduling system is required.Trinity Health's
Commitment to Diversity and InclusionTrinity Health employs about
133,000 colleagues at dozens of hospitals and hundreds of health
centers in 22 states. Because we serve diverse populations, our
colleagues are trained to recognize the cultural beliefs, values,
traditions, language preferences, and health practices of the
communities that we serve and to apply that knowledge to produce
positive health outcomes. We also recognize that each of us has a
different way of thinking and perceiving our world and that these
differences often lead to innovative solutions.Trinity Health's
dedication to diversity includes a unified workforce (through
training and education, recruitment, retention and development),
commitment and accountability, communication, community
partnerships, and supplier diversity.
Keywords: Holy Cross Hospital, Fort Lauderdale , Patient Navigation Representative for Call Center, Other , Fort Lauderdale, Florida
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