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Spanish/English Customer Service Rep ***** WORK FROM HOME*****

Company: Employment Solutions
Location: Fort Lauderdale
Posted on: January 12, 2021

Job Description:

Employment Solutions is currently seeking SEVERAL skilled and experienced Customer Service Representatives available to WORK FROM HOME .. Bi-lingual candidates ENGLISH/SPANISH PREFERRED.Our CSR's are responsible for answering inbound calls all while providing superior customer service in a skilled and knowledgeable manner. Experienced Customer Service Representatives will possess excellent customer service and communication skills, be able to multi-task while being detail oriented, be able to work in a fast-paced environment and be computer literate.Qualified candidates will: * Have previous CSR experience, preferably in a call center environment* Have excellent CSR and communications skills* Have a strong work ethic* Have the ability to multi-task, while being detail orientated* Be able to work in a fast pace work environment* Be computer literate* Have a High school diploma/GED/ or Equivalent* Have the ability to work from home via laptop/desktop computer, with internet access.Hours vary Monday through Sunday*** Bilingual English/Spanish is a PREFERRED*** These are full time positions, and will require a flexible work schedule. Positions pay $14/hr.If you have the skills and experience noted above, please email your updated resume to natalier@esnyinc.comJob Requirements:* Answering inbound calls from customers* Demonstrate excellent customer service skills* Retain current customer base by providing excellent customer service* Track all customer service requests and queries* Taking first call from customers* Answering customer queries and enquiries via telephone and email* Assisting with customer service issues* Helping customers and providing an excellent customer experience* Providing outstanding customer service at all times* Processing customer orders for all customer types* Delivering excellent levels of customer service* Share customer knowledge and solve customer enquiries* Taking customer orders & dealing with general customer queries* Handling both inbound & outbound calls and providing high quality customer service* Take ownership of solving customer issues through proactive customer service* Operating via telephone to contact customers* Deliver a high quality customer service to all customers and call handling standards* Answering technical queries via phone call and email from customers and all departments* Achieving sales and customer service related targets* Demonstrate an exceptional level of customer service

Keywords: Employment Solutions, Fort Lauderdale , Spanish/English Customer Service Rep ***** WORK FROM HOME*****, Other , Fort Lauderdale, Florida

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