The Maintenance Supervisor is responsible for the daily
supervision of Maintenance and Housekeeping staff. He or she is
responsible for department organization, performing maintenance
checks, supervising the inspection of all mechanical sections of
the building and reporting to building management on all areas. The
Maintenance Supervisor is also responsible for the seamless running
of all the buildings mechanics, HVAC, elevators, pools,
cleanliness, organization of these areas and maintaining a team of
energized and motivated professionals.
The Maintenance Supervisor also provides exemplary service in a
manner consistent with the values and mission of the Castle Group.
He or she performs all responsibilities while demonstrating
outstanding customer service skills representative of Castle Royal
Service as it relates to this function. This includes working
interdepartmentally, as well as, with our external customers.
ESSENTIAL RESPONSIBILITIES: (May include some or all of the
following as applicable)
Responsible for overall maintenance and physical appearance of
interior and exterior of property
Completes a daily walk-through of property to ensure an
aesthetically pleasing environment with fully functioning equipment
Assists in securing bids and proposals and makes recommendations
to the Community Association Manager as they relate to the
building’s physical plant.
Monitors the functions of service contractors and building
repair and maintenance contractors for the community. Identifies
problems, notifies the property manager accordingly, and
coordinates response from the contractor.
Responsible for stocking, ordering and organizing an inventory
of parts, supplies and materials.
Insures all inventory purchases have prior approval from the
Community Association Manager and are in compliance with
established purchasing procedures.
Required to comply with the budgetary constraints dictated by
the Association’s Operating Budget.
Follows and trains staff on proper safety procedures as
established by OSHA and Castle Group.
Maintains a safe work environment while performing all
Works with the Community Association Manager to create and
execute the Hurricane Preparedness Plan for the property.
Provides reports to Community Association Manager detailing
property condition, safety issues and any other noteworthy
Using the established guidelines, assists in the preparation and
implementation of a preventative maintenance program for the
building. Documents procedures and processes followed.
Ensures that all personnel are properly trained, perform their
assigned duties and have proper equipment/supplies to perform their
Executes the maintenance work schedule provided by the Community
Responds to emergencies in the building as needed and is on-call
24/7. Maintains thorough knowledge and understanding of the
emergency equipment and procedures established by Management.
Communicates to the Community Association Manager as soon as
possible the status and outcome of any emergency.
May be assigned other duties by Community Association
SKILLS, KNOWLEDGE & ABILITIES REQUIRED:
High school diploma or equivalency required. Completion of
college level or vocational school course in the fields of
Electrical, HVAC, mechanical and plumbing is strongly
May require HVAC certification, CPO certification or other
certifications that me be required by property.
Three (3) to four (4) years of supervisory experience as a
Maintenance Supervisor or similar position required. Strong
customer service, communication and interpersonal skills required.
Effective written and verbal communication skills.
Intermediate command of computer hardware/software is required;
specifically, knowledge of Microsoft Windows, Word, Excel, Power
Point and Outlook.
Multiple language fluency may be required or preferred,
depending on community.
Travel and availability requirements:
May be required to travel for training sessions off-site on an
as needed basis. Ability to work extended hours and weekends if
Ability to lift 50lbs. following appropriate safety procedures:
Work in an upright standing position for long periods of time.
Crawl in small and tight spaces. Ability to work in different
environmental working conditions (e.g. heat, cold, wind, rain).
Walk and climb stairs. Handle, grasp, feel objects and equipment.
Reach with hands and arms. Communicate, receive and exchange ideas
and information by means of the spoken and written. Ability to
quickly and easily navigate property/buildings are required to meet
the job functions. Repeat various motions with wrists, hands and
fingers. Ability to detect auditory and/or visual emergency alarms.
Driving when necessary (may be required to possess a valid Florida
Driver’s License.) Ability to climb ladders and work at heights
above ground level (maximum 12-16 ft).
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of the job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
Work will be divided between indoor and outdoor work. The
proportion of indoor to outdoor work will fluctuate. May be exposed
to weather conditions such as heat, cold or rain while working
DISCLAIMER: This is not an all-inclusive job description. In
addition, management has the right to change any portion of this
job description at any time and for any reason.
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