Director of Support and Operations

Company: TekPartners/MedPartners
Location: Fort Lauderdale
Posted on: September 13, 2020

Job Description:

Location: Weston, FL

Duration: Direct Hire

Compensation: $100,000 - $130,000

Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Overview:

TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Director of Support and Operations in Weston, FL

Qualifications:

• Bachelor’s degree in Business, Computer Science, Management Information Systems, or similar field of study required. Master’s degree desired.

• Minimum of 7 years of management experience

• Minimum of 5 years of increasing responsibility in an IT Support and Operations role

• Experience in leading and mentoring a staff of 10 or more junior members

• Ability to influence and manage the expectations of clients, team members, management, and external groups

• Strong technical understanding of CISCO

• Well versed in both networking and systems

• Ability to provide senior leadership to tier I, tier II and tier III support individuals

Responsibilities:

• Transform technical ideas into enterprise solutions with input from key stakeholders.

• Ensure infrastructure and support projects are planned and executed.

• Define and implement support standards to provide a secure computing environment and minimize variability throughout the enterprise.

• Recruit, lead and develop key members of the support team

• Develop compliance standards for internal and external audits

• Create and maintain IT budgets for projects and recurring hardware and support expenditures

• Ensure accurate and timely departmental documentation is effectively distributed to project stakeholders and senior management.

• Oversee all IT Support related projects to completion.

• Ensure all documentation is completed and logged within Confluence.

• Recommend and implement changes to increase efficiency and interdepartmental interaction and processes improvements

• Must have the ability to mentor and foster success of the Support team

• Manage department budget and control expenditure for equipment

Our benefits package includes:

• Comprehensive Medical Benefits

• Competitive Pay, 401K

• Retirement Plan

• And Much More

About TekPartners:

TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

TekPartners is an Equal Opportunity Employer.

Keywords: TekPartners/MedPartners, Fort Lauderdale , Director of Support and Operations, Other , Fort Lauderdale, Florida