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Director of Communication and Collaboration Services

Company: Citrix Systems
Location: Fort Lauderdale
Posted on: September 12, 2020

Job Description:

Director of Communication and Collaboration Services We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Location: Raleigh Requisition: R22194 Director of Communication and Collaboration Services (Open) Job Posting Title: Director of Communication and Collaboration Services What we're looking for: A Director of Communication & Collaboration Services who has proven experience providing holistic communication and collaboration services with a charter to provide a seamless physical to virtual workplace experience for all employees worldwide.

Position Summary:

By enabling digital dexterity, you will promote productive and effective remote work for all Citrix employees with secure and reliable virtual communication and collaboration solutions in addition to physical workplace solutions.

You will lead with the vision of modernizing workplace technologies and delivering Citrix product’s “work from anywhere and any device” value proposition to its employees through the implementation of appropriate office space and remote communication and collaboration solutions. You will demonstrate technical leadership while driving key solutions for workforce mobility, utilizing technical and end user management expertise across various platforms and technologies like VDI, A/V technologies, Remote Access, Mobility, Communication/UC, Collaboration solutions including Cloud based productivity applications like Office 365, SharePoint Online, OneDrive, Virtual board, virtual Whiteboarding, teleconferencing and training solutions. In addition, you will architect global standards for modernizing physical workplace solutions partnering with global and regional real estate and facilities teams and global procurement organizations.

The Director of Communication and Collaboration is an EX centric role that requires a highly collaborative leader with exemplary people skills.This role will also be working with senior leaders within IT, HR, Procurement, REFS, Engineering, R&D, Products, Sales and Marketing.Hence a leader with self-efficacy and excellent executive communication skills is vital to the success of this role.

Qualifications:

Minimum 10 years' experience in communication and collaboration technologies

Experience implementing Microsoft 365 suite of applications including MS Teams, Exchange Online, MS Stream, OneDrive and SharePoint Online

Vast knowledge of A/V systems, digital signage, codecs, camera systems and multimedia devices

Experience implementing end user technologies with special focus on enterprise content and collaboration solutions

Expertise in leading large scale Global digital workspace projects with a Cloud-first approach

Experience architecting and implementing global standards for modernizing physical workplace solutions

Good working knowledge of Citrix virtualization, EX, networking and workplace products like SD WAN, Citrix Workspace, Citrix Workspace hub etc.

Strong ITIL framework and service orientation using SAFe methodologies

Prior experience working with a culturally diverse global teams and close working partnership with real estate and workplace facilities departments

Prior experience managing vendor contracts specific to workplace, meeting room solutions as well as SaaS vendors.Contract, SLA management and experience rolling out RFP/RFI will be a plus

Broad multi-discipline enterprise IT experience around delivering EX solutions that fosters productivity and collaboration – both physical and virtual

Excellent executive communication, presentation and people skills

Degree/Diploma in Information Technology and equivalent experience preferred

Basic Qualifications:

Requires broad management and leadership knowledge to lead multiple job areas.

H as mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

R equires a University Degree or equivalent experience and minimum 10 years prior relevant experience.

*LI-AG1

What you’re looking for: Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re an engineer, we’ll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk.

Functional Area: Enterprisewide Applications About us: Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com  for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Full time

R22194

About Us Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. We help customers reimagine the future of work by providing the most comprehensive secure digital workspace that unifies the apps, data and services people need to be productive, and simplifies IT’s ability to adopt and manage complex cloud environments. With 2017 annual revenue of $2.82 billion, Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.

Keywords: Citrix Systems, Fort Lauderdale , Director of Communication and Collaboration Services, Other , Fort Lauderdale, Florida

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