Provide one-to-one, compassionate care and love your job
Holy Cross Home Health Services provides compassionate,
exceptional care where people are most comfortable: at home. We are
the area's most comprehensive home care provider with trusted
quality of care. With new strategy, vision and technology, we are
growing and shaping the future of healthcare!
We have a pioneering care model with Home Care Connect, our
integrated virtual care program that helps patients avoid
preventable ER visits and hospitalizations. It enhances our
clinical excellence with advanced, easy-to-use remote monitoring
technology and 24/7 access to our Virtual Care Center RNs.
Performance Improvement Manager/RN Educator position summary
This is a dual role. This colleague is expected to spend 60% of
their time in the PI Manager role and 40% of their time in the RN
The performance improvement/quality assurance manager oversees
the operational elements of the Holy Cross Home Health Services’
quality improvement program. This colleague is responsible for the
agency's performance improvement results and related process
changes, communicating practice standards and monitoring client
care as well as clinical services and outcomes. This position
provides direction in maintaining agency licensure, accreditation
and coverage compliance requirements. They also manage the agency's
The RN Educator designs, implements, and provides training to
professional and nonprofessional staff. This colleague is a role
model in demonstrating professional and competent clinical,
interpersonal, and critical thinking skills. They manage oversight
of all clinical development and educational activities including
orientation, laptop documentation, mandatory education, etc.
Enjoy a truly patient-centered focus
Excel with supportive, motivated colleagues in an inspiring
Health, dental and vision insurance
Short and long-term disability
403b retirement savings plan
Generous paid time off
Graduate of an approved Nursing education program, Bachelor's in
Registered Nurse/Therapist with current license from respective
Three years or more of Home healthcare/Homecare/Hospice
Must have current Driver’s license and reliable transportation
to and from work site.
60% is PI Manager and 40% is Nurse Educator
CPR Instructor Certification preferred
Must be proficient in the use of computer office software.
Must possess accurate and clear oral & written communication
Must possess at least three years of nursing experience with
Ability to consistently demonstrate commitment to the mission
and Organizational Code of Ethics, and adhere to the Compliance
Certificate for OASIS Specialist - Clinical (COS-C) is required
or obtain the COS-C within 12 months after the hiring
Must have well developed interpersonal and communication skills
to provide effective interface with clients, professional clinical
staff and all other related team members.
Knowledge of home care (hospice) quality improvement principles
and related data collection and analysis
Must be able to articulate and demonstrate a commitment to the
mission, vision and values of Trinity Home Health Services and to
inspire active support of this in others.
Must be able to adapt to frequently changing work
Able to use computer programs and telephone system.
Ability to produce results and ensure accountability
May require some travel.
About Holy Cross Home Health Services
Holy Cross Home Health Services is part of Holy Cross Hospital
and affiliated with Trinity Health At Home, a national home care,
palliative care and hospice organization serving communities in 13
states. We are a comprehensive, trusted provider of home care and
end-of-life care in the sacred place that people call home. A
Catholic-based, non-profit organization, we serve patients and
their loved ones with home care (skilled nursing,
physical/occupational and speech therapy and medical social work),
palliative care, hospice and bereavement services. Our legacy
continues with a pioneering, future-thinking care model. We blend
clinical expertise with our exclusive Home Care Connect™ virtual
care program to help patients achieve their health goals. We have
energizing new vision and strategy. Join us and shape the future of
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