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Director, Technology Projects & Quality Assurance

Company: Broward college
Location: Fort Lauderdale
Posted on: February 7, 2024

Job Description:

Job Profile Summary
This position oversees the direction, long-term planning and operations of the Project Management Office. Direct and lead the activities of the Project Manager, Project Coordinators, Consultants, and Technical Writer. Coordinates a
de-centralized group of business analysts to ensure technology projects meet the needs of the business. Promotes technology awareness and creates an enterprise- level understanding of technology, and the value, scope and timelines associated to technology projects. Works with the Quality Control and Assurance Team for the successful delivery and implementation of all technology projects. Responsible for the Project Review Board activities to ensure that all projects and activities are properly captured and published for review college wide.
Leads the Resource Planning Initiatives providing IT Department to effectively manage priorities, projects and operational capacities. Provides multi-faceted administrative and technical support to the Information Technology Department in a highly dynamic Information Technology environment.

Minimum Education:

  • Bachelor's degree required. Master's preferred, with course work in computer science, project management, business management, or in a related field.

    Minimum Experience:
    • Eight or more years of progressively managerial experience. Demonstrates success in executing tactical and strategic responsibilities of high-level management directing a Project Management Office in a dynamic Information Technology environment; of which, five or more years of experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions, and three years of project management experience.

      Essential Functions:
      • Daily - 15%: Responsible for leading and directing multiple cross-functional projects of medium to high.
        complexity, assembling project plans and teamwork assignments, directing and monitoring work efforts of Project Manager contractors on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
      • Daily - 10%: Leads functional Business Users, Developers, Business Analysts, and Key Stakeholders to

        develop Project Overview Statements, Business Plans and timelines for all IT supported projects.
      • Weekly - 5%: Develops long and short strategies for the Project Management Office to set the direction for the organization's project governance and leadership structure.
      • Daily - 5%: Provides leadership and direction for departmental business analysts to manage and assist with the development, definition, and documentation of system requirements and workflow processes.
      • Daily - 5%: Acts as an internal Lead Project Manager consultant and content expert to advise, assist or

        influence IT technical staff and business units through the project management Life Cycle.
      • Daily - 5%: Lead and coach IT staff and key Business Users on project readiness activities and deliverables such as Business Requirements, Communications Planning, User testing, Business Training, Project

        Documentation, and Process mappings.
      • Daily - 5%: Direct, creates, and maintains the project management portfolio and establishes project and

        quality control methodologies to ensure compliance using defined performance metrics.
      • Weekly - 5%: Responsible for delivering all projects contained in the IT project portfolio on-time, within budget and meeting the strategic and business requirements.
      • Daily - 5%: Lead the Technical Writer efforts to produce and maintain all IT related documentation as well as policies, procedures, critical IT processes, user manuals, and metrics in order to communicate complex and technical information in clear and simple form.
      • Daily - 15%: Responsible for leading and managing the project management portfolio analysis for Information Technology to prioritize projects, and generate project reports, metrics, and timelines that ensure technology alignment with the College's strategic goals.
      • Monthly - 5%: Participates in the development, evaluation, and selection of software required to support

        Project Management, central repository, and metrics reporting.
      • Weekly - 10%: Provides Hands On Leadership to the PMO staff and other IT Staff in the accurate

        development of project and activity scope. This would include business case development, gathering system requirements, estimating man hours, timelines, detailed tasks, major milestones, budgets and staffing requirements across multiple disciplines throughout the college.
      • Daily - 5%: Actively leads an integrated approach to project management and business analysis with Quality Assurance, Security, Application Development, Systems, and Network Services teams.
      • Other - 5%: Performs related duties as assigned.

        Knowledge, Skills and Abilities:
        • Certified Project Management Professional required to understand and manage multiple, complex technical projects and the successful implementation of project deliverables.
        • Ability to manage and plan for large-scale technology change in a dynamic environment through a formal project planning methodology and resource and capacity planning.
        • In-depth functional knowledge and expertise in development and execution project plans and delivery of results.
        • Communicate effectively, orally and in writing, internally and externally, with high level executives and community leaders concerning information technology initiatives and strategic direction.
        • Cultivate and maintain professional contacts with other higher education institutions and professional organizations and associations
        • Ability to address technical issues in both technical and non-technical terms, modifying delivery method based on the audience being addressed. Emphasis placed on translating technical communication into a means of communication that is better understood by non-technical staff.
        • Ability to train, motivate, and encourage employees to embrace new technologies implemented at the College and develop tech-savvy employees at all levels.

          Leadership & Results Orientation

          Inspires and generates enthusiasm and commitment for the vision, mission and core values of the College. Promotes employee growth and development through professional, technical, and academic programs and services. Makes effective decisions and produces results through strategic planning and development, implementation and evaluation of programs and policies. Sets goals and priorities that maximize the use of resources available to consistently deliver results; compares work performance and outcomes against standards to achieve quality results; holds self and others accountable for achieving results and achieving a standard of excellence

          Diversity and Inclusion

          Models inclusive excellence through specific actions that support the College's diversity goals in the recruitment, hiring, and retention of talented and diverse faculty and staff

          Teamwork & Collaboration

          Promotes quality teams through the effective use of the organization's performance management system (e.g. establishes performance standards, appraises staff accomplishments using developed standards, and takes action to reward and counsel as appropriate). Embraces and employs the diversity of individuals, cultures, values, ideas and communication styles in the achievement of common goals

          Continuous Improvement & Quality Service Orientation

          Anticipates, identifies, diagnoses and consults on potential or actual problem areas relating to program implementation and divisional goal achievement. Fosters and environment of respect, dignity, and compassion that affirms and empowers all of its members (students, faculty, staff, outside organizations, others you provide service to) while striving for the highest ethical standards and social responsibility

          Innovation and Creativity

          Successfully implements creative ideas to move the organization, processes, and systems forward. Introduces new concepts, models, practices and services that serve to improve the Colleges value in the community

          Resource Management & Technology

          Develops and implements the most emergent technologies for the unit utilizing methods and strategies that create environments that are flexible and responsive to the needs of local and national trends and the College's mission. Plans, organizes and manages resources to bring about the successful completion of specific project goals and objectives. Ensures the effective use of college resources, implements fiscally sound practices and environmentally sustainable initiatives

          Job Title
          Director, Technology Projects & Quality Assurance

          Position Number

          Job Status
          Full time Regular

          Information Technology Management

          Cypress Creek Administrative Center

          Pay Grade

          $86,238 - $102,408 - Salary commensurate with education and experience.

          Work Shift
          First Shift

          Work Schedule
          Monday - Friday/Weekends/Varies

          Hours Per Week

          Posting End Date
          Open Until Filled

          To be considered for this position, a completed online employment application form along with a resume and unofficial transcript are required.

          Designated Essential Personnel

          FLSA Status

          Position Classification
          Professional Technical Staff (PTS)

          Special Instructions to Applicant:

          For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

          Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

          **Please note that multiple documents can be uploaded in the "Resume/CV/Transcript/License/Certification" section of the application**

          Please refer to link with the instructions on how to submit an application with multiple documents.

          Employment is contingent upon successful completion of the required background screening process.

          Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

          Diversity and Inclusion are a priority at Broward College
          Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.

          For inquiries regarding Title IX and the college's non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7288, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.

          Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at


          The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.

Keywords: Broward college, Fort Lauderdale , Director, Technology Projects & Quality Assurance, IT / Software / Systems , Fort Lauderdale, Florida

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