US-Field Technical Support Rep VII Tier 2
Company: eTeam
Location: Fort Lauderdale
Posted on: March 19, 2023
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Job Description:
Job DescriptionPay Range: 25-30/hr on w2 Participating in
training to gain knowledge and expertise on Client-Indigo digital
presses technology Minimum Vocational/Diploma/ Associate
Degree(technical field)with 3-5 years experience field) with 3-5
years experience Handle Customer-relation problems promptly and
appropriately, provide guidance, escalate issues according to
established procedures Provide mechanical and electrical support
on-site Deliver complex high-tech mechanical services to large
enterprise complex or corporate Deliver services to large
enterprise, complex or corporate accounts Use proactive monitoring
procedures/tools to identify problem prevention opportunities
Experience with support of full range of Client commercial and
industrial large mass volume digital printers products Possible for
relocation if neededKnowledge/Skills: Strong mechanical technical
and communication kills and ability to improvise Strong Customer
relationship skills & ability to manage complex Customer problems.
Good teamwork with peers and Client personnel Demonstrate
consistent, acceptable performance Schedule and participate in
on-site account support meetings both internal and external
Keywords: eTeam, Fort Lauderdale , US-Field Technical Support Rep VII Tier 2, IT / Software / Systems , Fort Lauderdale, Florida
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