US-Field Technical Support Rep VII Tier 2

Company: eTeam
Location: Fort Lauderdale
Posted on: March 19, 2023

Job Description:

Job DescriptionPay Range: 25-30/hr on w2 Participating in training to gain knowledge and expertise on Client-Indigo digital presses technology Minimum Vocational/Diploma/ Associate Degree(technical field)with 3-5 years experience field) with 3-5 years experience Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures Provide mechanical and electrical support on-site Deliver complex high-tech mechanical services to large enterprise complex or corporate Deliver services to large enterprise, complex or corporate accounts Use proactive monitoring procedures/tools to identify problem prevention opportunities Experience with support of full range of Client commercial and industrial large mass volume digital printers products Possible for relocation if neededKnowledge/Skills: Strong mechanical technical and communication kills and ability to improvise Strong Customer relationship skills & ability to manage complex Customer problems. Good teamwork with peers and Client personnel Demonstrate consistent, acceptable performance Schedule and participate in on-site account support meetings both internal and external

Keywords: eTeam, Fort Lauderdale , US-Field Technical Support Rep VII Tier 2, IT / Software / Systems , Fort Lauderdale, Florida