Technical Support Engineer - Virtualization
Company: Citrix
Location: Fort Lauderdale
Posted on: May 14, 2022
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Job Description:
Technical Support Engineer - VirtualizationCitrix builds the
secure digital workspace technology that frees 400,000 customers to
do their very best work from anywhere. By joining our award-winning
workplace, you'll be included in the globally diverse,
collaborative team that values work-life balance. Come see why
Fortune named us one of the 100 Best Companies to Work For -. Let's
innovate and grow together!What we're looking for:Do you love
taking on hard-to-solve technical problems? Are you passionate
about gaining exposure to exciting products? Are you looking for an
opportunity that provides professional growth and learning? Would
you like to work for one of the most creative companies around? If
you answered yes to these questions, we may have the job for you.
We are seeking a talented Technical Support Engineer to join our
Frontline Engineering team. We believe that the customer comes
first and, you will be instrumental in providing a premier customer
service experience to our customers and partners. We actively
provide problem identification and resolution on XenApp and
XenDesktop. You will solve complex problems by isolating,
analyzing, and providing resolution to customer inquiries. The pace
is fast and the job is challenging but, the partnership makes this
opportunity one that is very rewarding.Requirements:We are looking
for individuals to have experience working with Microsoft Server
products and technologies in an Enterprise environment.You should
have experience installing, configuring and administering Active
Directory and Group Policy.An excellent customer service attitude
and a real demonstrated passion interacting with customers in a
professional manner.Qualifications:Your background should possess a
minimum of 2+ years' experience in a technical customer support
environment.Preferred Bachelor Degree in Computer Information
Systems or equivalent experience.Deep understanding of server
administration and networking protocols.Good problem solving and
analytical skills as well as the ability to fix complex technical
problems under pressure. We value education so, you will obtain a
basic Citrix certification within 3 months of service.Job Keywords:
Windows Server, Active Directory, Group Policy, GPU, DNS, Terminal
Services, Networking, TCP/IP, user profiles, SQLFunctional
Area:Tech SupportWhat you're looking for:Everyone is welcome at
Citrix. We prioritize diversity, equity, inclusion, and a culture
of belonging, and celebrate bringing our courageous, authentic
selves to work. We believe this way of working helps us innovate,
and it's just one of the reasons why our employees continuously
recognize Citrix as a great place to work.Citrix helps make work
more sustainable to benefit the planet, our business, and our
communities. For more than 30 years, we have empowered individuals
and organizations to work remotely or work from anywhere, reducing
commuting emissions and energy consumption in the process. We are
the #1 leader in Virtual Client Computing (VCC) and #2 in the
Application Delivery Controller (ADC) space, and we have key
partnerships with top cloud providers. We'll give you the tools,
learning opportunities, mentorship, and flexibility to achieve your
goals. Come see why you belong at Citrix, with our culture
supporting purposeful innovation and growth from within. The
BenefitsWe offer a competitive total rewards package* that
includes:18 weeks of paid parental leaveHealth and wellness
benefitsEmployee assistance programRetirement benefitsEducation
assistanceTime off and absence programsProfessional development and
mentorship opportunitiesPaid volunteer time and charitable matching
of employee donationsEmployee resource groupsAnd more!**Please note
that benefits may vary based on location.President Biden released
an Executive Order stating that federal contractors must require
COVID-19 vaccinations for all US employees. As a company that works
on federal contracts, we have a legal requirement to comply with
the Executive Order. To be considered for this career opportunity,
you must be fully COVID-19 vaccinated or have an acceptable medical
or religious accommodation. Learn more about our COVID-19
policies.Citrix Systems, Inc. is firmly committed to Equal
Employment Opportunity (EEO) and to compliance with all federal,
state and local laws that prohibit employment discrimination on the
basis of age, race, color, gender, sexual orientation, gender
identity, ethnicity, national origin, citizenship, religion,
genetic carrier status, disability, pregnancy, childbirth or
related medical conditions, marital status, protected veteran
status and other protected classifications.Citrix uses applicant
information consistent with the Citrix Recruitment Policy Notice at
https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.htmlCitrix
welcomes and encourages applications from people with disabilities.
Reasonable accommodations are available on request for candidates
taking part in all aspects of the selection process. If you are an
individual with a disability and require a reasonable accommodation
to complete any part of the job application process, please contact
us at (877) 924-8749 or email us at ASKHR@citrix.com for
assistance.By applying, you are giving Citrix consent to be
considered for future openings of other roles of similar
qualifications.To apply, please visit:
https://citrix.wd1.myworkdayjobs.com/en-US/CitrixCareers/job/Fort-Lauderdale/Technical-Support-Engineer----Virtualization_R31867jeid-70f9ce26f8902641b404ef88a5c3dd0d
Keywords: Citrix, Fort Lauderdale , Technical Support Engineer - Virtualization, IT / Software / Systems , Fort Lauderdale, Florida
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